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“Great location, attentive staff great breakfast”

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Hotel du Vin Cambridge
Ranked #14 of 36 Hotels in Cambridge
Reviewed 7 May 2013

Great hotel for visiting centre of Cambridge and its many attractions and sights. The hotel is in some old buildings and has some great features, including quirky room names after wines and related themes. The staff are efficient and attentive. Unforetunately I had to move rooms due to a loud water sound directly over the head of the bed, this was handled really well and a choice of rooms given, disappointing as i had booked a mini suite and there were no other available, the manager offered us a free drink and a price reduction, the free drink never appeared but the price drop did!

the rooms are well presented and include nespresso machines and lovely bedding/toilettries as well as spaciousness and cleanliness.

The breakfast was brilliant, table served not buffet which is better as it means no up and down during meal.

  • Stayed: April 2013, travelled as a couple
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Thank S8C11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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608 - 614 of 922 reviews

Reviewed 7 May 2013

This is certainly my prefered hotel in Cambridge. Very handy for the Fitzwilliam Museum and colleges. The bedrooms are very well furnished and equipped with excellent provision of beverages, including Nespresso machines, and bathroom supplies (Miller Harris). Desk staff are unfailingly helpful and, a major plus for this city, they will park your car.
The restaurant operation provides some very good food, a major winelist with some real bargains as well as fine vintages but the service is not as good as it should be and on our most recent visit we had to repeat requests for a number of items. However I don't hesitate in recommending the Hotel du Vin, particularly if you can get a deal including breakfast and/or dinner.

  • Stayed: May 2013, travelled with friends
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Thank Helenjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

Lovely hotel that offers a great place to see the city from. The staff are first class and very attentive. We had a garden room which was a lovely room set outside of the hotel, the room was well appointed and spacious as an upgrade. We booked the package that included dinner, bed and breakfast. The bistro was first class service and food and made our stay complete.

From here you can easily visit the town centre and view the university. Overall the hotel is not cheap but is good value if you want a special weekend away.

Stayed: May 2013, travelled as a couple
Thank GP1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

Lovely food but very expensive. Great room, so clean. The only thing that did not please us, they would not let my 10year old daughter in the bar at 9:00 pm. But was still lovely. :) ;) great great. If you go to Cambridge stay or have a meal there

Stayed: April 2013, travelled with friends
Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

We arrived by car and had prebooked a car parking space (£20), which was worth it. Checking in was easy and our car was taken away to their own car park 5 minutes away. We had booked a junior suite on the top floor that overlooked the front of the hotel.

The room was very spacious, had a wonderful roll-top bath and large separate rain shower, and huge, combfortable bed. We didn't notice any street noise, but it was a quiet Monday evening - might be different on a weekend? The hotel was full that night, but we were able to get a table in the bistro that evening for dinner. My husband had the steak and I had Gnocci, both of which were very good. It did take rather a long time to arrive, but the front of house lady gave us some more delicious french bread to munch on and apologised for the wait. The trouble was, we didn't want anything else to eat afterwards, so skipped puddings. I have to say the sommelier was rather a surely lady, who didn't offer any advice and took ages with our wine, which was a shame.

Breakfast was excellent the next morning, with a good selection of fresh fruit, criossants, cereals etc as well as the option of cooked breakfast. Freshly squeezed orange juice too.

The hotel is situated about a 5 minute walk from the centre of Cambridge or if you go the other way a 5 minute walk to the Botanical gardens. This is a beautiful city, with stunning architecture and history everywhere you look. Watch out for cyclists - they are everywhere too!

  • Stayed: April 2013, travelled on business
    • Value
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Thank surfnirvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013

What could be a fantastic hotel, due to its location and aesthetic appeal, fails to deliver because of a lack of attention to detail. We just recently spent a Saturday night and whilst we had an enjoyable time, too many little issues arose which just took the edge off the experience, especially when considering the cost. On the positive side, the bar was lovely, set in the basement and boating an array of very comfy sofas, it was a wonderful place to relax and enjoy a drink - although the drinks were hotel prices and therefore unnecessarily expensive. The staff were friendly and helpful.
My main issue concerned our room, William Opitz, which was at the front of the hotel. The 'double glazing' is insufficient and so noise levels were unpleasant all night. The road is busy with traffic and revellers and we were aware of both even through the small hours. When we closed the inner screens,it made little difference to the noise but boosted the temperature to uncomfortable levels. Additionally, one window only had a Venetian blind which left a huge gap through which poured either daylight and streetlight, both of which added to the sense of discomfort. It felt like sleeping in a dentist's chair. The bed was huge and comfortable, but couldn't compensate for the aforementioned issues. I would recommend you opt for a room at the back of the hotel. The one thing that a guest really expects and wants is a fantastic night's sleep and that just didn't happen which was a huge disappointment considering we'd left our four kids at home.
We had dinner and breakfast in the bistro and in the main they were both a decent standard. The staff were friendly although have a habit of not writing things down and got orders wrong on both meals. They rectified them with a minimum of fuss but again, it is an issue that is easily resolved. The food was good as was the choice of wine, presumably as the name of the hotel implies, although there is a shortage of options by the glass and the wine is expensive. The puddings were awful and I strongly suspected that they were just bought in rather than made fresh. My rhubarb strudel was inedible, stale, free of flavour and altogether wholly inadequate. It was sent back along with the vanilla cheesecake, the base of which was soggy and the flavour of which was lacklustre. They were taken off the bill but seeing I had bought a three course meal as part of the package, I had already paid for them. The standard of pudding was at odds with the starters and main courses, which were very nice.
I think HdV brands itself as a premium experience which on this occasion it failed to deliver. I noticed on my bill an optional service charge which was added for reasons beyond my grasp. It was removed when i questioned it, however, it oughtn't to have been on there in the first place. So, in summary, we both felt a little short changed because we didn't feel that the hotel lived up to its billing nor delivered the premium service which I felt we had bought.

Stayed: April 2013, travelled as a couple
1  Thank Angus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013

The room was really really nice. I had a superior room for 2 nights. It was a large room with a bath and walk-in shower. The sleep quality was good, I have no complaints about the room. The staff was very friendly. The location of the hotel is also nice, quite close to the center.

I was not impressed with the breakfast. It is expensive if not already included with the room and you basically get the same cooked English breakfast that you would get in a local B&B. Seeing that the second day I got some eggs with salmon which at least was a more special breakfast even tough not a very large one.

Stayed: April 2013, travelled on business
1  Thank hexalite2k5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Vin Cambridge

Address: Trumpington Street, Cambridge, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 36 Hotels in Cambridge
Price Range: £144 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Cambridge 4*
Number of rooms: 41
Official Description (provided by the hotel):
This beautiful hotel in Cambridge city centre was a former University-owned building on Trumpington Street which has been transformed to enhance its many quirky architectural features.Forty one bedrooms and suites, some with private terraces, have been carved out of the former University-owned building, alongside our trademark bistro with the first Hotel du Vin open-style kitchen and curiously labyrinthine cellar bar. Dating back in part to medieval times, Hotel du Vin Cambridge boasts a cosy library, private events room perfect for special occasions, meetings and events. The bistro and bar are available for residents, locals and visitors alike at Hotel du Vin & Bistro Cambridge. ... more   less 
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