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“Going the extra mile”
Review of Braye Beach Hotel

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Braye Beach Hotel
Ranked #1 of 2 Hotels in Alderney
Certificate of Excellence
Cowplain, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Going the extra mile”
Reviewed 8 May 2014

The Braye Beach Hotel is, without doubt, one of the nicest, friendliest hotels I have stayed in. From the outset my wife and I were made welcome on the island of Alderney, with the taxi driver taking our cases to the hotel whilst we went on the train (Sundays only at 2.30 and 3.30pm).
After the train trip we arrived at the hotel and were given a guided tour, the first time a hotel had ever done this. We therefore knew from Day 1 where all the facilities were without any of the uncertainty one usually experiences.
This really set the scene for our stay, nothing was ever too much trouble. The staff were friendly and helpful, the service excellent, and both the food and rooms first rate. I would highly recommend this hotel, and I look forward to returning very soon.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Guild4dlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 14 May 2014
Thank you we always try and go the extra mile, as we really value your business and want you to return, Your Trip Advisor review was really appreciated by all of us.
Richard
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624 reviews from our community

Traveller rating
    547
    56
    13
    7
    1
See reviews for
108
363
26
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (302)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Bognor Regis, United Kingdom
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 May 2014

We only stayed for 3 nights but our expectations from a previous visit were easily met and we were very pleased to see that standards had not slipped. All staff we had contact with were very friendly and happy to help, Richard has them well trained. Food was very good, very tasty and more than enough for anyone. Our room this visit faced the street but that did not really matter as it was very clean and comfortable and we had no problem with noise from any other guest which sometimes can be a issue in hotels, but not this one. The position of the hotel on the beach is ideal and if you have not been to the hotel or the island then you are missing a treat.

Room Tip: Beach views are best, but are the most expensive
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian5982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 14 May 2014
Thank you for this wonderful feedback, of particular value when you are a repeat guest, lovely to hear that we have dropped our standards.
See you soon
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dymock, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014 via mobile

We stayed here for our honeymoon and the hotel was just prefect. So peaceful, the room had amazing views and all the staff were very helpful and polite.

The food was in keeping with yeh standard of the rest of the hotel and I would highly recommend this hotel to anyone wanting to have a truly amazing holiday.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheNewMrsGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 6 May 2014
Dear New Mrs Green

Thank you for your charming review, it was a pleasure having you and Mr Green to stay and hope to see you again soon.
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol UK
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 April 2014

There is little point in me merely repeating all of the very positive reviews already posted about this outstanding Hotel, except to say that they are all very accurate. The hotel is located in a position which gives it great views. The staff are, as has already been said, very good indeed and have clearly been carefully chosen by General Manager Richard Proctor.
I think that Richard is probably the Bray's secret weapon! I have encountered many general managers in my time and they all vary, but Richard was omni present, always smiling, always ready to help, and full of humour, but never over powering. In short what a general manager should be. Well done to all of you and thank you for making our 3 night 45th Wedding anniversary treat so memorable. We will return!

Room Tip: Silver standard Sea views VG. We had room 30 Bed Superb!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tigerfish1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 6 May 2014
Dear Tigerfish,

A special thank you from me for your touching review and I really love working at Braye ~Beach and I am fulfilled when guests have enjoyed the Braye Beach Hotel so much as to make such fabulous comments, please come back soon.
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ringwood, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2014

We have just come back from a great weekend at the Bray Beach hotel. Good old fashioned personal service. Well looked after from the minute we arrived. Nothing was too much trouble (there was 8 of us in our group). Quality good value food. Rooms very comfortable. Atmosphere second to none.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Travelsin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 6 May 2014
Thank you for your lovely comments , we are delighted and hope to see you soon.
Cheers
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

Great hotel everything on hand fab location. Richard & all the staff are very attentive nothing is too much trouble. Hotel food & wine is super, as was first & last Restaurant over the road , fish & chips at Rea's, ate at Gloria's in St Ann's twice a little gem ....need to book very popular. Lovely Island for complete rest & relaxation lovely people. Beautiful coastal walks we hired bikes from shop in St Ann's fab way to get around the whole Island. Recomend lunch at the old barn at far end of Island.
We will return to the Bray Beach Hotel a fabulous place.
Many thanks.
Kath & John.g

Room Tip: The back rooms are a little noisy for a short while when pub shuts. Very small but does the job. N...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kath G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 23 April 2014
Dear Kath and John,
thank you for your lovely review, hope to see you both soon,
Cheers
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 April 2014

Richard Proctor and his team give 'real' customer service. Nothing appeared to be too much trouble! Having just stayed for a 3 night break you really felt that he was pleased you had chosen to stay at the hotel. The food was excellent and good value. Stunning views and comfortable bedrooms, all clean and fresh. The sherry in the room was a service we have never experienced before and was most welcome. All in all a great place to stay on a charming and peaceful island!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarandy18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 23 April 2014
Hi Sarah and Andy,
thank you for your charming review, yes I am always pleased to have lovely guests staying At Braye and want my team to spoil them.
Thanks
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Braye Beach Hotel

Property: Braye Beach Hotel
Address: Braye Street, GY9 3XT
Phone Number:
Region: United Kingdom > Channel Islands > Alderney
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Alderney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Braye Beach Hotel 4*
Number of rooms: 27
Official Description (provided by the hotel):
Without doubt the most luxurious hotel in Alderney, the stunning Braye Beach Hotel has one of the most spectacular views you could wish for, standing picture-perfect on the edge of Alderney's finest sandy beach. This stylish and elegant hotel offers the highest standards of food, accommodation and personal service. With the style and elegance of a luxury small hotel, the finer points of hospitality come as standard. ... more   less 
Reservation Options:
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Also Known As:
Braye Beach Resort All Inclusive
Braye Beach Alderney
Braye Beach Hotel Alderney, Channel Islands

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