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“Location, Location, Location.”
Review of Braye Beach Hotel

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Braye Beach Hotel
Ranked #1 of 2 Hotels in Alderney
Certificate of Excellence
Hartley Wintney, Hook, Hampshire
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Location, Location, Location.”
Reviewed 1 July 2014

The Braye Beach Hotel is wonderful for location and accommodation. We have travelled the world and stayed in many 5 star hotels but our room could not be bettered.as regards comfort and space. To awake to the gentle lapping of the waves in Braye Bay is memorable. Alderney is a place of peace and tranquility for particularly the older generation.The General Manager, Richard Proctor is all things to all men in a very positive way. Without him the hotel would have problems.
Unfortunately, some aspects of the service were disappointing. The majority of the staff are young and foreign. They learn on the job which can cause problems. The check out was particularly chaotic with our bill requiring a number of amendments and no one seeming to know whose taxi was whose. The food whilst well presented lacked variety. The breakfasts were very good but the evening menu was virtually the same each night. This means the hotel is losing custom to the excellent restaurant opposite.
The Braye Beach Hotel and Alderney will be remembered with much affection

Room Tip: Room 32 is fantastic. Platinum plus designation with sea view on third floor. Excellent facilities a...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristineT39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 2 July 2014
Christine,
thanks for your review, I am very sorry you encountered problems and will address them, the restaurant, very popular with an extensive menu, which because we prepare everything to order and use only fresh produce, can be limiting on how often it is changed, we serve between 800 to a 1000 meals per week which stretches our storage capacity, with an Island that relies on 2 boat deliveries per week. Also we are delighted to source a special for someone, subject to availability.
I hope we will see you again.
Thanks Richard
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659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Malvern, United Kingdom
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 30 June 2014 via mobile

Quiet, friendly service, made to feel like a special guest, Richard, the manager, does all that is needed, remembers names, flirts a little, makes all guests, male or female feel welcome. All staff provide a brilliant, unobtrusive service. Food was lovely and a little indulgent, I had a sea view room, just abut everything you need supplied, super range of teas/coffees etc, FRESH milk in the frig each day, wonderful range of 'smellies' in the bathroom, AND the mirror didn't steam up when showering! Got to choose the film one evening in the private cinema. Will definitely be back next year.

Stayed June 2014, travelled solo
Helpful?
1 Thank canonjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 2 July 2014
Canonjones,
What a lovely review, you have mentioned so of our most popular attributes in the rooms, so I am very pleased.
Hope to see you soon.
Richard
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Burnham, United Kingdom
Level 6 Contributor
386 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 29 June 2014

Gorgeous little gem of an island with flower-strewn headlands and little sandy beaches. Braye Beach is a perfect location from which to explore as almost the last hotel standing, after the closure of several competitors post recession.There's a very good B & B in the town (St Anne's) called the Victoria, but the Braye Beach has been extensively and tastefully refurbished and offers the perfect location location location, with beautiful rooms, attentive staff, fresh seafood and an unparalleled vista. The hotel restaurant very good indeed, with food much better than the dull descriptions on the menu, so clearly a talented and deft touch in the kitchen. Scallops were amazing, as was seared salmon, puddings less so. The bar menu was also very good, with wonderful tempura prawns and frites, crab sandwiches and a crab salad to due for, complete with amazing claws sensibly pre-cracked but giving just the right amount of fun extracting the gorgeous meat. Could have done with finger bowls. Summer staff are pretty good, some just learning and some language issues with the eastern Europeans, but always with a smile and very willing, with Richard the manager omni-present to smooth away any minor wrinkles. Get a room with a view and pay the extra for one with a little tiny balcony from which to view the harbour. Bathroom, water pressure, extras in room thoughtfully done. Not cheap, but there are packages. Will be back

Room Tip: Get a room at the front on the top floor with an eaves balcony. Choose the crab salad on the bar ter...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 2 July 2014
Marianne,
Thank you for your charming review, I look forward to your return
Cheers
Richard
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Bristol, United Kingdom
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 June 2014

This was our very first trip to any of the Channel Islands and as a taster we could not have picked a better place to start our island experience. The room, we had, overlooked the beautiful bay and the weather was such that we woke to the best sun rises ever. The room was very comfortable and we were greeted with tea and coffee facilities and fresh fruit. Sherry in a decanter just added that little touch. The staff were all extremely helpful, with a special mention for Richard who made each meal an adventure. He was never lost for a cheery word and he really added to the atmosphere. The cuisine was excellent, well presented and promptly served by the youthful, willing staff. We will definitely visit the other islands but fear we will find it hard to beat the experience we had here.

Room Tip: Our room, 34, overlooking the bay, was excellent having the sunrise each morning and just the lappin...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 29 June 2014
Dear Terry,
A personal thank you for all the fantastic comments you made about Braye Beach Hotel and the Team,
Come back soon.
Richard
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england
Level 5 Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 June 2014

Friendly, helpful staff who go out of their way to make things possible. Manager is always around and watching over things especially at the tables. Dinner and breakfast always first rate. Rooms clean, tidy and with great view over bay if you choose that side. V happy with everything during our stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dicampo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 29 June 2014
Dear Dicampo,
What a lovely review, thank you, come back soon
Cheers
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkhamsted, United Kingdom
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

This was our first visit to Braye Beach Hotel and the beautiful island of Alderney. From the moment we left Southampton airport we knew it was going to be a very special holiday. The Aurigny flight and the courteous staff set the scene. The hotel was even better than we expected from the adverts and website. Our Platinum Plus room was spacious and beautiful - a tasteful seaside theme in the style of `The White Company` & `Laura Ashley`...just my style! We had all round views of the harbour and the beautiful sandy beach from the triple aspect windows. From the hospitality sherry decanter to the robes and slippers, nothing was forgotten. The staff were courteous and friendly. Richard, the Manager was very welcoming and made a point of making his guests feel at home. The cuisine was consistently superb.
The island, too, is beautiful. Wonderful scenery, numerous coastal and island walks...we hired bikes one day and took a Wildlife Trust boat trip to see the puffins, gannet colony and much more. The sun shone out of a beautiful blue sky every day. What more can I say except we'll be back! Thank you for a fabulous holiday....I can't stop talking about it!

Room Tip: The platinum plus rooms are well worth the extra cost.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMN25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 29 June 2014
Dear SMN

Thank you for your charming review, makes us all feel really good, come back and visit soon.
Cheers
Richard
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Royal Tunbridge Wells, United Kingdom
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 June 2014

What a superb setting for a hotel, and what a lovely place to stay. Friendly helpful staff, who provide excellent service and will let you know what is going on around e.g. tours, and also book taxis etc. The manager is very welcoming and always on hand for a chat. Rooms are very comfortable, very well furnished; we had complimentary fruit, in the fridge bottled water and even a decanter of sherry. They do a superb breakfast, where you can help yourself to fruit, juices, local yoghurt, and cereals and then there is the cooked breakfast and toast. The evening meals are delicious and the staff so attentive you do not go without anything. One of the best Channel Island hotels we have stayed at and we will definitely stay there again, although maybe next time upgrade to a room with a beach view.

Room Tip: If you can, get a room with a view over the bay you will love it!!
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerProctor, General Manager at Braye Beach Hotel, responded to this review, 29 June 2014
Dear M T,
thank you for your lovely review, see you soon I hope.
Cheers
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Braye Beach Hotel

Property: Braye Beach Hotel
Address: Braye Street, GY9 3XT
Phone Number:
Region: United Kingdom > Channel Islands > Alderney
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Alderney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Braye Beach Hotel 4*
Number of rooms: 27
Official Description (provided by the hotel):
Without doubt the most luxurious hotel in Alderney, the stunning Braye Beach Hotel has one of the most spectacular views you could wish for, standing picture-perfect on the edge of Alderney's finest sandy beach. This stylish and elegant hotel offers the highest standards of food, accommodation and personal service. With the style and elegance of a luxury small hotel, the finer points of hospitality come as standard. ... more   less 
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Also Known As:
Braye Beach Resort All Inclusive
Braye Beach Alderney
Braye Beach Hotel Alderney, Channel Islands

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