If the marketing hadn't positioned this hotel as the 6th best hotel in the uk, and charged the prices it does, we might have rated it a bit more highly. I am giving it only 2 stars to balance out the ridiculously high ratings it seems to get from people who have clearly never stayed in a good hotel before!
On the plus side( to be fair) it has a fabulous location and views. The top level rooms are ok- everything works, the showers are powerful, there is just enough room for a sitting area... However, they are not large by any means. I would not have been happy in a smaller room or one without the view. Also, some of the food was good ( great homemade soup and crab linguine at lunchtime) It is also next to the harbour, so handy for boat trips and yacht admiration..
However, on the downside:
- Inefficient and sometimes diffident staff, not at all friendly; their English was often not good and they were clearly seasonal labour from abroad, rather than locals) The exception was the thin barman, who was efficient and good.
- We only saw the manager once, very briefly at breakfast, and we were not once asked if we were enjoying our stay.
- Extremely small food portions at dinner(eg 4 rings of battered squid on top of a small salad, which was completely tasteless, despite being called peppered squid)
- Very poor breakfast food selection: no homemade muesli, only packets of high sugar cereals ( apart from Weetabix), and hardly any fresh fruit ( I had to plead for anything other than melon, despite it being the season for strawberries, raspberries , peaches and loads of other fruit.... these were all available in the food shops, so no excuse!) This wasn't what I had expected , given the hotel's link ( ownership?) by the person who owns Healthspan vitamins... Perhaps it explains why he thinks we need vitamins to supplement our diets!
- very limited meal times... Breakfast only until 9.45 ( after which the staff start clearing up around you) ; lunch only until 2 pm, despite having a good outside terrace with lovely views
- no loungers to sit out on, or deckchairs to take to the beach, so if you want to relax outside, there are only the restaurant chairs, or a towel on the beach.
- surprisingly little in the way of suggestions of what to do during our stay, on an island where it is actually quite difficult to arrange tours ! The tourist office is still operating in the 60s manner of having to go in and pay in advance in cash for a tour which might or might not go ahead. That entails having to walk 15 mins up the steep hill to the town , or get a £5 taxi to the town. A good hotel would find some way round that!
I hasten to add that despite all of this, we loved the island and hope to come back- we just wouldn't stay here again!
- Official Description (provided by the hotel):
- Without doubt the most luxurious hotel in Alderney, the stunning Braye Beach Hotel has one of the most spectacular views you could wish for, standing picture-perfect on the edge of Alderney's finest sandy beach. This stylish and elegant hotel offers the highest standards of food, accommodation and personal service. With the style and elegance of a luxury small hotel, the finer points of hospitality come as standard. ... more less
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- Also Known As:
- Braye Beach Resort All Inclusive
- Braye Beach Alderney
- Braye Beach Hotel Alderney, Channel Islands