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“fantastic service.”
Review of Lloyds of Chester

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Lloyds of Chester
Ranked #44 of 44 Hotels in Chester
Reviewed 1 June 2011

Large clean rooms, The service was outstanding, The owner was so kind and helpful.
Good location, near to the train/taxi station and short walking distance to the town centre.
The dinning area was clean, food was good.
Parking area small, but a pay and display just across the road which was very reasonable.

  • Stayed: May 2011, travelled with friends
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Thank cherylxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 - 289 of 345 reviews

Reviewed 31 May 2011

This hotel had outstanding customer service, lovely big, clean rooms and a confortable, nicely decorated dining/lounge area.

  • Stayed: May 2011
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Thank Rachel_e_fleming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

A very unpleasant experience while checking in (i.e. rude and unfriendly) persuaded me to see if anything else was available. He insisted that I paid in full there and then, and when I asked to speak to the manager, he said he WAS the manager and I should take it or leave it. He said I could have my deposit back if I decided not to stay there.

After finding somewhere else (with staff who actually treated me like a paying customer), I went back to get my deposit. But surprise, surprise, he then refused to give it back to me, and also tried to pass the blame on to "his partner" who he had allegedly telephoned in the meantime. I felt very uncomfortable and was just relieved not to be staying there - one to avoid.

Room Tip: Go somewhere else!
  • Stayed: May 2011, travelled solo
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Thank Mon_cher_colonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

We have just returned from a wonderful trip to Chester. We found the hotel easily and the parking close by was reasonably priced (just over £5 for 24 hours). The warm, friendly greeting from the proprietor was similar to seeing an old friend. The public areas were very clean and smelled fresh. The rooms were spacious, well equipped with comfortable nicely pressed beds. Large room made up for the compact shower and toilet. Outstanding customer service and a decent cooked breakfast.

  • Stayed: May 2011
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Thank Cirenbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2011

We stayed at Lloyds after a day at the races, the location was ideal, rooms were clean, comfy and nicely sized! Breakfast was lovely and the service was fantastic, really nice, helpful, pleasant and polite!
Would definitely stay again, thankyou!

  • Stayed: May 2011
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Thank Cherrypyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2011

V helpful (son of owner) checked us in- downhill after that- we had to virtually fight to get & keep more than one medium sized towel each- car park was small & we nearly got blocked in when we were going to leave so need better system (we would have been prepared to leave keys)- room had food on walls & ceiling (they did clean most of it after we asked)- ridiculous creaky plastic cubicle for ensuite despite very large rooms- we seem to have paid above their quoted rates-breakfast was ok if you wanted cooked (and vegetarian alternative was fine)- only 2 electric points so couldn't make coffee if you wanted to charge a phone & watch tv at the same time-mattresses were really comfortable but moved easily- language was a problem at times- good location close to station & bus tour & some good places to eat- good free WIFI

  • Stayed: May 2011, travelled with friends
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Thank jacqui3744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2011

On arrival no room in car park had to park 800yrds away at a PNC carpark, The room was next door to the Hotel It was at best grubby dirty walls plaster hanging off the ceiling and the worlds tiniest plastic bathroom as for breakfast it was greasy an poorley cooked looked like it had been heated up in a microwave

  • Stayed: April 2011, travelled as a couple
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Thank NickH82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lloyds of Chester

Address: Brook Street, Chester CH1 3DU, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Hotel Style:
Ranked #44 of 44 Hotels in Chester
Price Range: £47 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lloyds of Chester 3*
Number of rooms: 17
Official Description (provided by the hotel):
Lloyds of Chester Hotel is a family owned and run hotel, conveniently located near the train station in the heart of the historic city of Chester. The city of Chester is steeped in history, culture and fantastic shopping facilities making it a perfect retreat for every occasion. Whether you are looking for a romantic retreat or a base to explore the regional attractions, Lloyds Hotel offers something special for everybody. ... more   less 
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Also Known As:
Lloyds Of Chester Hotel Chester
Lloyds Hotel Chester
Lloyds Of Chester Cheshire

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