booked lloyds of chester last minute for a overnight stay with extended family. on arrival we were directed to the back of the hotel to park. we walked through the back area into the dinning room which seemed clean and tidy- then it went down hill. the manager stated he had only been here for 2 week ( but i think this was a lie) and dint really know the hotel that well. we were directed to our rooms (1 twin, 1 family) which were basic, dated and a bit scruffy. the 'shower room' was a very small wet room which you couldnt really turn around in. Bedding very cheap
we went to reception to book a taxi to take us to a restaurant we had booked and asked the manager if there was a bar in the hotel- he was very rude and said 'we do not serve alcohol to you'. when i said that there was a picture of a bar on the website he just ignored me. we were informed that he would be leaving the hotel at 10pm as he lived next door. i was concerned that we were not aware that the hotel was unmaned overnight- again i was ignored. he had told my mum that there was a emergancy number to ring if he was needed but this wasnt displayed in the rooms just on the front door. very poor service from the manager
this isnt a hotel- its a b+b. the breakfast was ok but everyting was overdone and fried. the girl serving the breakfast was lovely and helpfull.
the hotel is nothing like the website - very flattering pictures. do not book this hoel- spend a bit more for something nicer- if we hadnt have arrived late in the day we would have moved hotel
- Official Description (provided by the hotel):
- Lloyds of Chester Hotel is a family owned and run hotel, conveniently located near the train station in the heart of the historic city of Chester. The city of Chester is steeped in history, culture and fantastic shopping facilities making it a perfect retreat for every occasion. Whether you are looking for a romantic retreat or a base to explore the regional attractions, Lloyds Hotel offers something special for everybody. ... more less
- Reservation Options:
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- Also Known As:
- Lloyds Of Chester Hotel Chester
- Lloyds Hotel Chester
- Lloyds Of Chester Cheshire