We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rude and perverse manager!”
Review of Lloyds of Chester

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Lloyds of Chester
Ranked #44 of 44 Hotels in Chester
Birmingham, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Rude and perverse manager!”
Reviewed 5 August 2014

Stayed for 2 nights. Manager argued with some of our group on arrival because HE had mixed up our hen weekend with another one and double-booked! His resolution - up to 5 complete strangers sharing rooms! The hotel is shabby and shady like the manager and it should have been much cheaper. There is a sex shop opposite too - not a classy area!
Plus points - free WiFi and ample breakfast. Minus points - old nylon sheets, insufficient towels and pillows, tiny bathroom cupboard, suggestive behaviour towards customers. Vile man!!!

Room Tip: Please choose a room elsewhere!
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Lynne616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

341 reviews from our community

Traveller rating
    48
    69
    68
    55
    101
See reviews for
53
134
16
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Isle of Man, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

What a terrible hotel.

I've never seen anything like the prefab all in one toilet/shower room that was tiny (1 meter square perhaps?). 6 of us returned after day at races at 11:15pm and not one of our 6 keycards for our party worked to get into the side door, and hotel was left unmanned at night. After phoning the emergency number, proprietor turned up 1 full hour later to let us in. Luckily it wasn't raining.

Rather than being offered tea/coffee/breakfast, all had to be requested from the surly waitress and when it arrived, bland meal, with low quality ingredients.

Manager was initially helpful when we arrived but incorrectly programming our keycards and having no-one else either on site or within 10minutes reach for our problem really is unforgiveable for a "luxury retreat in the heart of Chester"

Evidence of poor cleaning standards in some rooms also.

I suppose it's a case of get what you pay for. Will never stay here again.

Room Tip: upstairs rooms if you want a lie in as some downstairs rooms next to toilet/kitchen and breakfast ar...
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank RussK0503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chester hotels

Manchester, United Kingdom
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 August 2014

Describes itself as 'a luxury retreat in the heart of Chester' - it is neither luxury or in the heart of Chester. After being greeted by the rudest hotelier I've ever met, there was a cock-up with the rooms and I ended up in a camp bed, for which no linen was provided, I had to go scrabbling around looking through dingy cupboards.

Rooms are tired and dirty, our window was permanently open, the bathing facilities are essentially pre-fabricated caravan toilet/shower blocks placed in the corner of the bedroom.

Location is handy for the station, but not in the heart of the city, it's a taxi ride from the city center.

Breakfast was similarly terrible, the words "English breakfast for everyone, make it easy for me" preceded the greasy mess which arrived.

Admittedly, there was a large group of us, but there's no excuse for this level of service, they knew we were doing with plenty of notice, and no provisions were made.

Room Tip: There are none
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank nat1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United Kingdom
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 July 2014

My wife and I stopped here recently. On the upside the hotel was very clean and the service was good. A bit close to the ring Road and noisy at night. The shower room was very compact - wouldn't want to be overweight to get in there. Wifi very good and handy for the Station and the centre of Town. Didn't sleep very well (bedding rather than bed to blame). But as a stopover hotel it served its purpose.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Saxodave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

was very disappointed with the customer service and the arrogance of the manager of this hotel.we were due to spend the weekend at this hotel but due to my mother in law having a fall and breaking her hip we thought it was better to cancel.we spoke to the manager to explain the situation but he didnt want to know /we asked if we could change the date of our break in chester for our wedding anniversary.but he said no .i wish to thank him for his compassionin this situation. not

  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
1 Thank jackiemartin1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

We booked this hotel based on its 3 star rating and location to the city centre. On arrival its clear that it needs a refurbish on the outside so not a good start. Parking is based on a first come first served basis, with about 5 spaces round the back of the hotel we got lucky. At the very least you expect your room to be clean, but unfortunately it was a disgrace. The sheets looked like they had not been washed, definately not what you want to sleep in. The towels where stained and black and matched the aweful bathroom, which looks like its come out of a camper van, tiny is an understatement. Compared to other hotels in Chester its not exactly located close to the city centre. All the bad reviews we have now found about this hotel are well founded so do yourself a huge favour and DO NOT BOOK THIS HOTEL, there is no way this is 3 star. There are lots of far better hotels and B&B's in Chester for the around the same price.

Room Tip: Choose a room in another hotel!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
3 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 July 2014

I didn't stay at the hotel, but made use of the luggage minding service as Chester Station does not store luggage. You can leave a suitcase/pack at Lloyds for 5pounds a day. The hotel is only a few minutes walk from the station, so it's very convenient. Friendly service.

Also, there are lots of places to eat along Brook St, whilst not the same views as in town or by the river, the prices are cheaper, and again, close to the station if you're waiting for a train.

Room Tip: I didn't stay at the hotel.
See more room tips
  • Stayed June 2014, travelled solo
    • Service
Helpful?
Thank Amanda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chester hotels
0.5 mi away
Travelodge Chester Central
0.4 mi away
Brookside Hotel
Brookside Hotel
#20 of 44 in Chester
412 reviews
6.0 mi away
Days Inn Chester East
Days Inn Chester East
#35 of 44 in Chester
184 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hallmark Inn Chester
Hallmark Inn Chester
#39 of 44 in Chester
1,001 reviews
0.8 mi away
Roomzzz Chester City
Roomzzz Chester City
#3 of 44 in Chester
744 reviews
0.2 mi away
The Mill Hotel
The Mill Hotel
#13 of 44 in Chester
1,399 reviews
Show Prices
Show Prices
Show Prices

Been to Lloyds of Chester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lloyds of Chester

Property: Lloyds of Chester
Address: Brook Street, Chester CH1 3DU, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Hotel Style:
Ranked #44 of 44 Hotels in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Lloyds of Chester 3*
Number of rooms: 17
Official Description (provided by the hotel):
Lloyds of Chester Hotel is a family owned and run hotel, conveniently located near the train station in the heart of the historic city of Chester. The city of Chester is steeped in history, culture and fantastic shopping facilities making it a perfect retreat for every occasion. Whether you are looking for a romantic retreat or a base to explore the regional attractions, Lloyds Hotel offers something special for everybody. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Lloyds of Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lloyds Of Chester Hotel Chester
Lloyds Hotel Chester
Lloyds Of Chester Cheshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing