First time using Travelodge. Location was ideal, right in the centre of Chester and just 2 minutes walk to the shopping centre. The reception staff were nice and helpful and was thorough.
The room was very clean and tidy when I arrived. Plenty of towels and a kettle and drink sachets were provided. I was after I had a shower and wanted to dry my hair that I realised that neither of the two power sockets, in the room, were working. I was unable to charge my phone or laptop for that reason. Wanted to let reception know, as I was leaving to meet friends, but there was nobody at the desk.
When returning to the hotel I had a real problem getting back in the building. As the receptionist mentioned at check in, the doors are closed from 10pm, but you can use your keycard to get in after that time. My keycard didn't work. There is an intercom system you can call for assistance; after trying to get a response for around 15 minutes, I was forced to wait outside for some other guests to return in the hope there keycard would work. Luckily it did. It was around 30 minutes in total I had to wait to get into the building. Was less than impressed.
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- Free Wifi
- Free Parking