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“Great hotel”

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Premier Inn Chester City Centre Hotel
Ranked #11 of 44 Hotels in Chester
Certificate of Excellence
Sychdyn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel”
Reviewed 2 June 2012

We stayed here on a night out in Chester at the beginning of May,Hotelwas lovely and clean staff were extremley helpful and polite.Great location,easy to get to after a good night out.Would recommend and stay here again

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 628Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,199 reviews from our community

Traveller rating
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403
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (342)
Date | Rating
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English first
Rhyl, United Kingdom
1 review
Reviewed 2 June 2012

Of all the different places to stay , we find that Premier Inn provides a consistently high standard at a reasonable price. The full breakfast is excellent value and gives a good start to any day. The claim of a good night's sleep is accurate and high on our list of priorities. It is true to say that our experience with Premier inn has always been positive. Comfortable and well kept with no attempt to substitute chemicals for good honest cleaning.

Room Tip: Premier Inn's "A good night's sleep or your money back" is an assuring guarantee a...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dewi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Operations Manager at Premier Inn Chester City Centre Hotel, responded to this review, 9 June 2012
Thank you for your lovely comments and we are pleased you enjoyed your stay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
175 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 June 2012 via mobile

On our way to Dublin needed a place to stay. As always a decent clean room for a reasonable price and a good nights sleep. I really like the Premier Inn. Not fancy but decent. Honest deal. A rare thing these days....

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ana_and_pedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Operations Manager at Premier Inn Chester City Centre Hotel, responded to this review, 9 June 2012
I would like to thank you for your comments regarding your stay and we hope to welcome you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spennymoor, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2012

I have always enjoyed staying in Premier Inn's up and down the country and this one was just as high quality as the rest, apart from the parking issue that a few others have mentioned on here. The hotel itself is in an excellent location, just a quick walk under the subway and you're in the city centre. If you're only here to see the city centre, this hotel is going to suit you to a tee. However, if you intend on seeing the attractions nearby such as the zoo and the local areas, and you intend on driving there, then this hotel comes with a word of warning. The hotel is situated on a road where there are parking restrictions, you can park on this road between 6pm and 9am, but during the day you can't park. The hotel only has 15 parking bays in their car park, it will cost you 6 quid to park here BUT the hotel do not reserve your space. This means if 100 people were staying here, everyone could pay the £6 and you're going to have 85 disappointed people. There must be a much simpler way of doing this, e.g printing 15 permits that they give to guests who wish to park, which gets returned on check-out, that way you wont have everyone upset at the fact its a lottery whether or not you get a space. My advice is DO NOT give the premier inn your money to park, if you drive towards the train station there is a car park up there on your left hand side that will charge you £5.50 for 24 hours and its only a short walk from this hotel, problem solved.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Liam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Chester City Centre Hotel, responded to this review, 7 June 2012
Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay. Your feedback regarding the parking situation is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs.

Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2012

This was a first experience of a premier Inn. The staff from arrival to check out were so helpful . The meal deal was excellent value and location ideal for a short walk into the centre, we were even lucky enough to get car parking behind the hotel. I would use again and recommend.

Room Tip: room over looked rear of hotel not much of view but was quite
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susi0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Operations Manager at Premier Inn Chester City Centre Hotel, responded to this review, 9 June 2012
We are glad that you enjoyed your first stay with Premier Inn and would like to thank you for taking the time to give us your feedback. We hope to welcome you back again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 May 2012

Stayed at this hotel for an enjoyable 2 night weekend break. It was our second stay in a Premier Inn in the last year and again lived up to our expectations of comfort and service. Breakfast was as usual excellent but dinner reflected it's fairly low price and was run of the mill. The central location was ideal for sight seeing and shopping. The car parking which is under the hotel has less than 20 spaces but we arrived early afternoon and got a place. It's worth noting that It is chargeable at £6 a day but is secure and good value as only a little more than the nearby Railway station parking. Overall highly recommended .

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Operations Manager at Premier Inn Chester City Centre Hotel, responded to this review, 9 June 2012
Thank you for your comments and we are glad that you enjoyed your time in Chetser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2012

My sister and I checked in to the Premier Inn in Chester for one night so we would be close to the train station. We had not stayed in a PI before but chose it based on location and price. We were not disappointed in our stay...room was quiet, clean and both price and location were very good. Overall we were very happy with everything especially the friendly and helpful staff on reception.

Room Tip: We stayed in room 11 which was on the lower ground floor at the back of the building and it was very...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bandunusual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Operations Manager at Premier Inn Chester City Centre Hotel, responded to this review, 9 June 2012
I'm glad to hear you enjoyed your stay and we hope to welcome you at a Premier Inn again soon. Thank you for your comments which I will pass onto the reception team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Chester City Centre Hotel

Property: Premier Inn Chester City Centre Hotel
Address: 20-24 City Road, Chester CH1 3AE, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Chester
#3 Family Hotel in Chester
#4 Best Value Hotel in Chester
#7 Business Hotel in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Chester City Centre Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Chester City Centre Hotel Chester
Premier Inn Chester City Centre Hotel Cheshire

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