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“Great Staff”

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Premier Inn Chester City Centre Hotel
Ranked #11 of 45 Hotels in Chester
Certificate of Excellence
Reviewed 24 March 2014

Stayed at Premier Inn Chester for long weekend with the family.

The room was excellent - very comfortable, clean and just the right size for the family. The position of the hotel was great - we walked into town within minuted and we had a double buggy. Access to the hotel was very slightly difficult with the buggy as there were 3 steps to get up. There was a lift to the side of the hotel but you had to ask to use this so we didn't bother.

The breakfast was brilliant and certainly great value for money.

The only thing letting this hotel down is the lack of parking. There is only 14 spaces allocated to the hotel car park (which we didn't actually even know where this was) so we had to use the train station car park which cost £5.90 for 24 hours (cheap for NCP) and was about 300 metres away.

All things considered a great stay really.

  • Stayed: March 2014, travelled with family
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Thank CallabyMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, General Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 25 March 2014

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager.

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1,348 - 1,354 of 2,365 reviews

Reviewed 23 March 2014

We did not stay at this hotel but went there for a birthday meal. The food is spot on! Couldn't fault a thing! This is the 4th time we've been here to eat and we will keep on returning! The food was good that we had already decided what we wanted to eat before even arriving!! Lovely! Nothing was too much trouble for the staff and they were very welcoming! Thanks and see you soon!

  • Stayed: March 2014, travelled as a couple
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Thank LoisMeleri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, General Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 25 March 2014

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Chester City Centre Premier Inn. Kind regards, Maria Stevens, Operations Manager.

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Reviewed 23 March 2014

We have stayed at this Premier Inn before and it was just as good this time around, slight problem at check in but this was quickly dealt with by the member of staff on duty.
We had a room on the 2nd floor and for a Friday night we didn't hear any noise at all.
Room was lovely and clean and plenty of pillows and towels were provided.
We will be back soon.

  • Stayed: March 2014, travelled as a couple
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Thank Wirral76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, General Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 25 March 2014

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager.

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Reviewed 21 March 2014

Stopped here for an overnight visit to Chester.
Having read some of the previous reviews I was a bit apprehensive of being able to park at the hotel due to limited spaces (car park has 12 spaces underground). Received a courtesy call the night before notifying me of the parking situation & the alternative NCP parking available at the Railway Station. As luck would have it, I managed to get one of the 12 spaces for a reasonable £6 per night.
The hotel is modern & the rooms were up to the normal standards you've come to expect from Premier Inn. Reception staff at both checking in & out were very friendly & helpful.
Just a short 5 minute walk right into the centre of Chester, with plenty of bars & restaurants close to the hotel.
I would recommend this hotel & if I visit Chester again would definitely book.

  • Stayed: March 2014, travelled as a couple
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Thank whukev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, General Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 23 March 2014

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

Premier inn Chester City Central, brilliant hotel, very welcoming, very clean room. Good value for money. Excellent secure car park, but limited spaces. Heating easy to alter so as the room was not too hot.

  • Stayed: March 2014, travelled with family
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Thank Carole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, General Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 23 March 2014

Thank you for your kind ments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014 via mobile

First the only minor down side. Stayed in room 331, overlooking City Road. Even though the window overlooking the road appears to be double glazed & we were on the 3rd floor, there was still an amount of noise getting in during the early hours from people screeming/shouting/laughing in the street below. There is a bar directly opposite, which stays open late Fri & Sat. Any future stay, I'll be asking for a room at the back but this issue is hardly the fault of the Premier.

The hotel itself is in a great location, approx 15 min walk, either through the town centre to the Cathedral. Beware though, you either have the options of walking through a dirty, beggar, infested subway to get across a busy road or taking the longer route of negotiating a number of crossings. You quickly get used to the second route. Alternatively, you can walk along the canal tow-path into the city. Again beware, this means negotiating a large number of steps down to the canal.

The hotel is also handy(?) for three decent pubs, each with a different atmosphere & all listed on Tripadvisor & within 1 min of the Premier. The Compass, alternative & laid back; The Cellars, lively; Old Harkers Arms, real all, great food.

This Premier is a good base to explore Chester & the surrounding area, the staff are great, our room, clean & comfortable. A good choice.

  • Stayed: March 2014
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Thank SeenIt9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Very friendly staff, geat location for shopping and sightseeing. Good service. Great value breaks available. Good bus service available opposite to travel to Zoo and other places of interest. Not far from canal or river.

  • Stayed: March 2014, travelled with friends
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Thank Beryl19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Manager at Premier Inn Chester City Centre Hotel, responded to this reviewResponded 20 March 2014

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Chester City Centre Hotel

Address: 20-24 City Road, Chester CH1 3AE, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Chester
#3 Family Hotel in Chester
#4 Best Value Hotel in Chester
#7 Business Hotel in Chester
Price Range: £50 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Chester City Centre Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 
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Also Known As:
Premier Inn Chester City Centre Hotel Chester
Premier Inn Chester City Centre Hotel Cheshire

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