Don't know where to start really there was that much wrong in so many ways.
We ate on Xmas day which at £70 per head for adults were expecting wonderful things.
No greeting on arrival. Bad start. Far too much pate for the toast so asked for more & the waitress brought mass produced baps!! Had to ask for cutlery for main of roast beef which was the worst cut of meat I've eaten out in years, fatty & tasteless,gravy warm, cold plates, dull cheap veg & roasties like pebbles they were that hard. Asked for sum pigs in blankets....fell on deaf ears. Can honestly say I've had better buffet roasts in cheap chain pubs. Desert of orange tart, pastry so hard couldn't get knife through it. Had to ask again for cutlery & my partner was presented with a steak knife for her cheese! No offer of coffees or mince pies , which I'm sure were on the original menu.
Waitress asked at end of meal if all was fine to which i replied no it wasn't & gave a brief account as i didn't want to cause a fuss on Xmas day but for this culinary disaster on such a special day
which cost in excess of £300 I'd like to hear what the management have to say.
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