We stayed here for one night this weekend. It was a last minute booking and we decided to upgrade the room. The first room we had was very disappointing and we wondered if we had actually been allocated the room we paid for. Although the room was a reasonable size it only had a double bed when I really would have expected a king size. The wooden floor was badly scratched by the chair and overall was generally disappointing. When I asked later at reception about the bed size I was informed that most upgraded rooms have a king size bed but may not have a bath. Our room had a bath but if we didn't want a bath we could move rooms! The second room was lovely. It had a king size bed, overlooked the racecourse and had a great bathroom. The hotel staff were polite and helpful and overall gave a really good service but I find it really irritating that we weren't offered the option of a room with no bath for what clearly was much better room. If we had stayed in the first room I definitely wouldn't return to the hotel. However based on the 2nd room I would stay again.
In the evening we ate at Michael Caines restaurant and the food and service was excellent. Definitely worth a visit even if you are not staying at the hotel.More
- Free Wifi