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Reviews (2,302)
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All reviewschampagne barrace coursemichael caines restaurantdesirable roomenviable roomfloor to ceiling windowsfifth floorunderground parkinglovely hotelcity centrereception staffwalk in showerspecial occasionhuge bedbeansmy birthdayfull english
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Reviewed 21 October 2013 via mobile

Stayed at hotel in a superior rm 319 . Overlooked courtyard and offices . Although rm was clean we were disappointed as asked for view of racecourse . I feel we were allocated this rm as booked in advance and as a result perhaps given one of their worse viewed rooms :( bed was average size which I'd read they were massive and soft . Staff were really nice

  • Stayed: October 2013
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Thank KRWOODIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Stayed here due to the location as it is quite central for most places, bit confusing finding the car-park entrance but it was well worth it once we had parked up.
Lift to reception, check was quick and the desk staff were cheerful & helpful.
Room was enviable type and although small it was more than adequate with a small balcony (too cold to use) and a view of the race course & castle walls. The room came with tea/coffee making facilities and an iron & board supplied, a safe was also located in the wardrobe.
We didn't have a bath in our room which was not a problem although the shower had a cheap shelf fitted which was hanging loose, didn't matter though as we just put our shower gel/shampoo on the shower floor.
Bed was very soft (a little too soft for me) and warm, did not hear any noise at all through the night although I don't think the place was filled.
We didn't eat/drink here so I can't comment although the bar at reception level looked cozy.
Drinks/snacks in the room were not free and too be honest were pricey for what they were, bit disappointing they weren't complimentary considering the room price's.
Overall the hotel and rooms were decent and I would recommend this place for a short stay, although it is well worth shopping around as there are other decent hotels and offers about for the same or less money.

Room Tip: Race course view in the summer and definitely use the hotel car-park, just contact the hotel to book this when your room is confirmed.
  • Stayed: October 2013, travelled as a couple
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Thank trubby01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

The hotel is a great location, everything in walking distance. We had the autumn treats offer and stayed in the basic room. This was a good size, clean and had a big bed. Also had a great view of the race course. Staff were very helpful and polite.

The offer included dinner and breakfast. Couldn't fault any of the food. We ate at the cafe bar & grill, which was excellent food. Then we ate at Michael caines resturant and had the taster menu. Outstanding food and service.

Would recommend and I would stay here again.

  • Stayed: October 2013
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Thank Fairy125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We stayed here for one night. Our room was spacious, clean and modern. The bathroom was lovely. We paid extra for breakfast which couldn't be faulted and the service was really good. The drinks in the bar were pricey but we expected this but as its only a 5 minute stroll from the city centre there are plenty of other places to choose from. We would definitely recommend this to others!

  • Stayed: October 2013, travelled as a couple
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Thank MartinandTor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Clean new rooms and bathrooms. Comfy beds and great views of the race course. What more could we ask for? The Hotel is a 5 min walk to town and the location cant get better. The staff was very nice and we had a very comfortable stay.

However, a minibar would have been nice.

Room Tip: Ask for the racecourse facing room.
  • Stayed: August 2013, travelled with family
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1  Thank TravelIHKarachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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