Stayed here for the second time to celebrate our wedding anniversary. We booked what we thought was a deluxe room through Booking.com but on arrival it turned out to be a standard room; this was caused by Booking.com not using the same room descriptions as the hotel.
However, after speaking to Reception, a helpful young lady (Ellie) kindly showed us two other rooms, one of which was a fabulous luxury room, which just wowed my wife! Ellie even gave us a favourable rate for this room to compensate for our initial disappointment.
The bed was huge and it was the most comfortable we had ever slept in! Not only did we have a walk-in shower, we also had a roll-top bath in the bedroom - great to relax in after a hard days shopping! There was also plenty of hot water and the towels were large and soft. Our room had very effective air conditioning and heating. The safe was large enough to hold a laptop and simple to use. The room was cleaned to a very high standard.
Our only slight criticism of the room would be that the hospitality tray needed a few more teabags and milk cartons and complimentary bottled water would be a welcome extra in a room of this standard.
Breakfast was extra with a wide choice of both hot and cold options, although perhaps a little pricey. Our only slight criticism of breakfast was that at times bowls and plates were not cleared efficiently despite there being plenty of staff on duty.
Overall we thoroughly enjoyed our second stay and would recommend this hotel but consider upgrading to one of the better rooms as they are well worth the money. We enjoyed our stay so much that we stayed an extra night!
- Official Description (provided by the hotel):
- With unparalleled views of England’s oldest working racecourse, the contemporary ABode Chester offers a warm welcome in the heart of the city, complemented by exceptional fine dining and a modern, stylish and sophisticated design. Individually designed bedrooms, contemporary bathrooms and a warm welcome are waiting. Enjoy relaxed, sophisticated dining at Brasserie Abode, light bites and plats du jour in the Brasserie Abode Bar or relax with a cocktail in hand. ... more less
- Reservation Options:
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- Also Known As:
- Abode Chester Hotel Chester
- ABode Chester Cheshire