A lovely location and building but the service is just not quite up to the standard you'd hope. We'd booked a suite but (it being v.hot and summer) when we opened the window we found we looked onto the very noisy kitchen extractors. We asked to move and this took over an hour to sort out with us being shown 3 further rooms that all back onto the extractor fans, followed by 2 down graded rooms that the young man showing us tried to insist were the same grade, when they very obviously were not. Eventually we were given a suitable quiet room - but this shouldn't take so long and why are they surprised people ask to change rooms instead of listening to noisy extractor fans!! The room we eventually had was lovely, beautifully decorated and a good nights sleep. The food in the resturant was lovely; its just that there's something lacking in the service - a vague pointing at the stairs from the receptionist, staff chatting between themselves, waiting for bar staff to get a drink, only 1 breakfast waitress so empty juices, no glasses and food not cooked as ordered. I expected more - wouldn't go back.
- Official Description (provided by the hotel):
- Rowton Hall Country House Hotel Chester, enjoy our Health Club & Spa, an elegant Georgian Manor House, built in 1779. Rowton Hall Hotel is a beautiful 4AA star Chester Country House retreat set amidst 8 acres of award winning gardens and pastureland. Located in Christleton, just 2.5 miles from the Roman City of Chester. Our Hotel Chester is ideally situated in the rural setting of Chester, and has easy access to local Chester tourist attractions, such as the Chester race course, Chester Zoo, Blue Planet Aquarium and the historic tours of Chester to name just a few. We have easy access to North Wales, Manchester and Liverpool whether you choose the drive or use Chester rail service. We have complimentary car parking facilities for up to 200 cars and can also accommodate for helicopters to land on the hotels grounds with ease. We have many special breaks giving you the opportunity to indulge in one of Chester’s finest country houses a hotel Chester situated in a tranquil settings. Our magnificent hotel Chester is full of character and charm and is renowned for a warm, country house welcome with personal attention at all times. All 37 bedrooms are individually designed and have en suite bedrooms, direct dial telephones, trouser press, freeview TV, Tea and Coffee making facilities. We also offer complimentary Broadband in the bedrooms and wireless broadband in the conference rooms. ... more less
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- Also Known As:
- Hotel Rowton Hall
- Hall Hotel Rowton
- Rowton Hall Chester
- Rowton Hall Hotel Chester, Cheshire