I have just enjoyed a beautiful mid week break at this lovely hotel and can honestly say “It more than lived up to my expectations”.
We’d already received an insight on the hotels excellent customer service when we made the booking and the wheels were put in motion to meet our request for a ground floor room that was bright and spacious as I’d be staying at this hotel with my mother who is 82 years young but has mobility difficulties.
On arrival we were warmly welcomed by the receptionist and Becky who gave us the option of 2 ground floor rooms (one with a bath and one with a walk-in shower – to ensure they were able to meet my mother’s mobility needs) We opted for the room with a bath. It was lovely to find out that Becky was the owner of this hotel, and witness first-hand her hands-on approach with her guests. We could see her enthusiasm as she chatted about the hotel and the keen interest she takes in ensuring her guests enjoyed their time at Rowton Hall.
Our room (50) was on the ground floor. This room is large. As you open the door you walk into an entrance area with built-in wardrobes that also contains your security safe. The door ahead leads to the bathroom. To the right is the bedroom which patio doors that look out onto the conservatory and side garden. The room was ideal for us. It was bright and spacious as we’d requested. The twin beds and the 2 armchairs were really comfortable. The central heating was adjustable and we made use of the fan provided, when needed. There was free Wi-Fi access, well-stocked tea/coffee facilities and plenty of storage for our belongings.
I persuaded my mother to join me in using the spa pool facilities. The pool staff were excellent and as mum was hesitant at going into a swimming pool for the first time in nearly 20 years, they offered her the use of a selection of floating aides should she need them. We went on to enjoy the pool, Jacuzzi area and sauna room. The changing room facilities here are of a high standard. Spotlessly clean and we loved the little touch of providing bags to put your wet swimwear in.
Our stay was B&B but we chose to dine in the restaurant. This entitled us to complimentary wine with our meal. We opted for the £25 for 3 courses which was great value for money. The food was absolutely delicious and the wine provided (we opted for white) was enjoyable too. The 2 guys who looked after us – were both friendly and attentive without being too overbearing (sorry I didn’t get their names) and when we decided to have our desserts back in our room – they happily arranged this for us. Offering to bring us tea and coffee too if we wished. The desserts were delivered to our room, within 10 minutes as they’d promised.
We could have used the hotel lounge facilities but chose instead to watch TV and relax in our lovely room (with i-pad and kindle) before bedtime.
Breakfast next morning was in the Restaurant. Once again the staff were friendly and attentive. It was self service for cereals, yoghurts, fruit juice etc with waitress service for tea/coffee, toast and cooked breakfast brought to you without any fuss. The waitress looking after us was very busy but ensured all her guests were served in the same friendly manner and none of us were kept waiting or wanting for anything.
Stephanie in the spa had made arrangements for mum and I to have our spa treatment together, and because of my mother’s mobility difficulties, arrangements were made for us to have our spa treatment in a ground floor bedroom, as the spa rooms are all on the first floor. Emily and Leah came to our room personally to collect us and take us to the room next door which they’d set up for our spa treatment (we’d both requested back massages). The hotel had actually removed the beds from that room and set up 2 therapy beds in their place. The ambiance was lovely with curtains closed, scented candles burning and relaxation music playing softly in the background. Emily and Leah provided lovely back massages, leaving us thoroughly relaxed afterwards. (We both decided the spa treatment was the “icing on the cake” of our fantastic mini-break and had we known how good it would be – wished we’d booked in more than one treatment each)
We had requested late check-out up to 1pm, so we chose to return to our room after our spa treatment and chill-out for a while, though we could have returned to the spa pool/sauna or relaxed in the spa coffee shop, the hotel lounges or spacious conservatory had we wished.
Well done to everyone at Rownton Hall Hotel & Spa – you made our stay with you “one to remember”. Everyone was so friendly and helpful from start to finish – even the guy who took my cases from me as we were leaving and put them in the car for me. You have all provided both mum and I some many happy memories. Thank you.
I will be keeping a look out for your voucher offers again. I will definitely be returning to enjoy Rowton Hall in the near future.
Sue D x
- Official Description (provided by the hotel):
- Rowton Hall Country House Hotel Chester, enjoy our Health Club & Spa, an elegant Georgian Manor House, built in 1779. Rowton Hall Hotel is a beautiful 4AA star Chester Country House retreat set amidst 8 acres of award winning gardens and pastureland. Located in Christleton, just 2.5 miles from the Roman City of Chester. Our Hotel Chester is ideally situated in the rural setting of Chester, and has easy access to local Chester tourist attractions, such as the Chester race course, Chester Zoo, Blue Planet Aquarium and the historic tours of Chester to name just a few. We have easy access to North Wales, Manchester and Liverpool whether you choose the drive or use Chester rail service. We have complimentary car parking facilities for up to 200 cars and can also accommodate for helicopters to land on the hotels grounds with ease. We have many special breaks giving you the opportunity to indulge in one of Chester’s finest country houses a hotel Chester situated in a tranquil settings. Our magnificent hotel Chester is full of character and charm and is renowned for a warm, country house welcome with personal attention at all times. All 37 bedrooms are individually designed and have en suite bedrooms, direct dial telephones, trouser press, freeview TV, Tea and Coffee making facilities. We also offer complimentary Broadband in the bedrooms and wireless broadband in the conference rooms. ... more less
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- Also Known As:
- Hotel Rowton Hall
- Hall Hotel Rowton
- Rowton Hall Chester
- Rowton Hall Hotel Chester, Cheshire