Where to start?
We arrived early and booked in with a women who was pleasant enough, we were given our keys and told that when we returned, we would be given a remote controller for the TV. We were also told that should we return after 11pm at night, that we should use the front door key as there would be no staff on the premises after that time.
We returned at 4pm after a day out in Chester. We were greeted by a women who was slumped in a chair drinking alcohol and screamed out for a member of staff. The member of staff was male and basically swore when he saw us saying, 'oh for f***s sake' he then disappeared and came back after 2 mins with the remote controller. Great impression!!
That night we went out for a lovely meal in a pub over the road called The Hawkers Arms, which I would thoroughly recommend. At 2am we were disturbed by a couple in the next room arguing, to be honest the women sounded like a psychopath!! As there were no staff on the premises, we felt we had nobody to complain to and didn't want to approach said 'psychopath' in case we made the situation worse. They argued for 1 hour in total!!
In the morning my partner went in to have a shower, only to find that the shower didn't work. The heating dial had actually fallen off, of what was a very old shower. When he tried to put the heating dial back on, it no longer fitted as the inner thread had shorn off. He went down to reception to complain but couldn't find anybody, he eventually found someone in the kitchen. He was told that someone would come up immediately to take a look at the shower or offer us another room to shower in. We waited 30mins and nobody arrived, breakfast was only offered for another 30 mins and so we decided to have a wash instead and go down. We were asked by the kitchen person if anybody had been up to see us, to which we said that they had not. We said that we would see someone at reception on the way out, to ask for a slight refund on the cost of the room. Guess what there was nobody to be seen as we were leaving. what a surprise!!!
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- Also Known As:
- Eaton Hotel Chester
- The Eaton Hotel Chester, Cheshire