My 77 year old Nanna had been taken away for a birthday treat. Were shown to our room, the ceiling and walls had damp on them, which had made contact with the bedding, which was wet when we touched it, so was the floor. We spoke to front desk, who moved our room.
We thought that this would be the end of our problems, unfortunately we had chance of a good nights sleep due to load music and shouting that continued til 2:30 in the morning, resulting in none of us getting any quality sleep. The lights on the wall were loose and we felt that they were too dangerous to use. There were stains on the walls and ceiling as well as around the windows.
The television didn't work properly and the bathroom facilities we also dirty, we tried to complain but there was no one at the front desk on our check- out further attempts to contact the hotel have fallen on deaf ears.
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- Also Known As:
- Eaton Hotel Chester
- The Eaton Hotel Chester, Cheshire