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“Great service and attentive staff” 4 of 5 bubbles
Review of Brookside Hotel

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Brookside Hotel
Ranked #24 of 45 Hotels in Chester
Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service and attentive staff”
4 of 5 bubbles Reviewed 23 June 2011

We hired The Brookside for a family function. Marion and her staff were excellent on the day and we could not fault anything. The food, service and surroundings were exceptional. Would definately recommend this hotel to family and friends.
Pete and Barbara Griffiths June 2011

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BarbaraGriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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384 reviews from our community

Traveller rating
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    58
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
West Yorkshire, United Kingdom
Level Contributor
148 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 13 June 2011

I stayed at the Brookside hotel in Chester last October with my husband. One of the reasons we chose it was that it was quite reasonably priced -and had a free on-site car park.

The hotel was about 10 minutes walk away from the centre of Chester. This meant that we could come and go - both day and night with ease.

The rooms were relatively large - and the bathroom clean. I would say that perhaps the rooms are due for an overhaul as it all seemed a litle dated - so don't expect anything modern.

After our evening out in Chester we returned to the hotel and had a drink or two in the lounge. It was quite a popular place to be - with a few family groups gathered for drinks. Nothing rowdy, it was all quite civilised. A lot of guests had eaten in the hotel restaurant that evening.

Breakfast the following morning was very well presented.

The receptionist said that we could leave our car in the car park after check out until we were ready to leave Chester. This was useful as we wanted to spend the morning walking on the river side before setting off back home.

Overall I was happy with our stay -and would certainly stay at the hotel again the next time we visit Chester.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 June 2011

We wanted a romantic weekend in Chester and this Hotel suited all our needs, not far to walk to the wonderful shops of Chester and we also found some lovely restaurants.
Staff very friendly and helpful, we will be back soon without a doubt.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank johnd147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 June 2011

I came to Chester with my boyfriend and we stayed at the hotel for one night. Initially we couldn't actually find it because it was a little far out from the main city centre and the road wasn't signposted very well. Once we arrived, however, we were really pleased with the service and the room we stayed in was clean, spacious and comfortable. The ensuite was lovely too. There was a bar downstairs which was reasonably priced and open late. I would definfitely stay here again.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JandSYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 June 2011

My Wife and I stayed here on the 5th & 6th June and enjoyed a good couple of days away, including a day at the Zoo. The Hotel sells 'Fast Track' Zoo tickets at a good discount.
Our room was No 14 which was a good size, very clean and quiet. The room had been modernised, with the only bad point being the mattress, which was comfy, but dipped quite a bit in the middle.
The staff are great and nothing was too much trouble. Also, the breakfast was tasty and more than adequate.
The Hotel is really only a 10 minute walk from the City centre and they have plenty of good parking.
I am sure we will return.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank darmarDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnet, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 May 2011

Before going to Chester i booked this hotel and needed to send a couple of emails to clarify things: each time they responded quickly, efficiently, in a friendly mannr and couldnt do enough to accommodate our needs. The hotel was clean, a mere 10 minute walk from the town centre. The rooms were double glazed and heard no noise from the road whatsoever.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cazlita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 May 2011

Staying away in a hotel with two under 5's can be a daunting experience at the best of times. However the staff at the Brookside made every effort to make our stay a pleasurable one, despite our little 'monsters' running riot!!

Excellent parking, superb food, and accommodating staff. Rooms clean, comfy beds and superb location for a walk into town or short drive to Zoo.

We would definitely book again. Thank you to the Brookside for helping us have a great short break.

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bambi1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brookside Hotel

Property: Brookside Hotel
Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Chester
#15 Romantic Hotel in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 
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Also Known As:
Brookside Hotel Chester, Cheshire

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