We booked the hotel after reading reviews on this site. After a horrendous journey on the Friday afternoon due to roadworks and weather we arrived at the hotel before the 2pm check-in time. The hotel is easy to find and the sat nav took us straight there without confusion and was an adequately sized car park on the side of the hotel.
The gentleman on reception was very friendly and quickly let us in. Despite being early we only had to wait less than 5 minutes for him to check our room was ready and then he told us we had been put in a family room which was great.
The room was tidy and plenty of space, with a big TV and a nice clean bathroom. The radiators could be adjusted so ended up having a great night's sleep in a nice quiet room. The lobby area of hotel was cosy and comfortable. The location of the hotel is great, about an 8-minute walk to the centre of town ( i think i heard someone say that they paid £4 for a taxi!). There is also the added bonus of a free car park as my parents stayed at one of the city-centre hotels and had to pay for car park for 2 days - which wasn't cheap.
Breakfast was fine in the morning and check out took all of 1 minute. So would definitely recommend this hotel to family and friends. Great value, location and service. Will be staying here next time we come. Ignore the bad reviews (not that there are many) as i am sure some people just go looking for things to moan about!!
- Official Description (provided by the hotel):
- Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more less
- Reservation Options:
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- Also Known As:
- Brookside Hotel Chester, Cheshire