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“Couldn't fault it!”
Review of Brookside Hotel

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Brookside Hotel
Ranked #21 of 45 Hotels in Chester
Certificate of Excellence
Reviewed 21 May 2013

My wife and I stayed at the Brookside Hotel the Thursday before Easter, we arrived early and we were able to leave our car here and make the comfortable 15 minute stroll into Chester City Centre. We checked in no problem and were taken up to our room, which was a good size even with the spare single bed in the room, but most importantly it was clean. Breakfast was more than adequate, you could order a full english or a continental breakast, the food was hot amd tasty, you couldn't ask for more. Overall a very enjoyable stay.

  • Stayed: April 2013, travelled as a couple
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1  Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 - 289 of 421 reviews

Reviewed 18 May 2013

we stayed here for the 3 days of the chester races with my parents, as we checked in we were showed our rooms which ours had be upgraded to the 4 poster bedroom, this was lovely mbut the floorboards creaked with every step, we only had breakfast which was very good everything you wanted and hot!,didnt have evening meal which was available but very expensive, we had drinks at the bar which were reasonable. this hotel is very friendly,only 5mins in a taxi to the centre and about a 10-15 min stroll,staff were very helpful and would recommend this hotel to anyone wishing to stay anywhere near chester without being right in town

Room Tip: twin rooms are lovely with lots of room and a big shower,4 poster room has a bath lower floor is bet...
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  • Stayed: May 2013, travelled with family
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Thank kazsafc2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2013

Thank you for a wonderful stay in Chester. The price was right so the lovely clean room, tastefully furnished with modern bathroom, very friendly and helpful staff (even if English wasn't their first language) exceeded my expectations. Got lost on the way there (locals can't give directions to save themselves) but, once there and supplied with the map printed for me at reception, it was easy to get around the fabulous city centre. Easy on-line booking.

Room Tip: Rooms near the kitchen get some noise from the workers and equipment
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  • Stayed: May 2013, travelled solo
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1  Thank HLHAbeltas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

Clean room,no noise except for rain on the roof which I like
Adequate bathroom
Moderate walk into town and along to the station. I had expected locals to know where Liverpool Road was,fuggedabout it. Eventually found the place. I suggest you take more notice of the map on the website than I did.
I was there to run in the Chester half marathon and breakfast was started early to accommodate us looney runners,a nice touch!!

  • Stayed: May 2013, travelled solo
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Thank chris h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2013

My partner and I stayed here for the night as we were visiting Chester Zoo. It is an ideal location, about 5 minute drive. It is also very close to the town centre. When we checked in the receptionist was extremely helpful. She showed us all the best places to eat and drink, she even got us the phones numbers and addresses. We had been upgraded to a family room which was beautifully decorated, the room and bathroom was stunning. Can’t praise this hotel enough, would definitely recommend this hotel to anyone and we will definitely stay again if we are in the area.

  • Stayed: April 2013, travelled as a couple
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Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariongillyhow, Owner at Brookside Hotel, responded to this reviewResponded 24 April 2013

Thank you for your extremely kind words regarding your recent stay. Nothing pleases us more than to hear a guest has had a memorable stay. We hope to meet you again soon in the not too distant future.

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Reviewed 13 April 2013 via mobile

Girls weekend away, was a bit out of the way but lovely clean hotel. We stayed n room 29a which was in the basement. It was a bit small but furnished nicely. Staff were lovely and very helpful. Breakfast was very good and accommodating with lots of choice. We had a evening meal which was very tasty. I would definitely recommend this hotel to anyone.

  • Stayed: April 2013
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1  Thank misty10371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariongillyhow, Owner at Brookside Hotel, responded to this reviewResponded 24 April 2013

On behalf of all at the Brookside Hotel we would like to thank you for your extremely kind words regarding your recent stay. We are delighted to hear you and friends enjoyed your stay with us. Sincere thanks Marion Gilfoyle (Owner) Brookside Hotel

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Reviewed 10 April 2013

We stayed here for a sightseeing trip to Chester. There is a car park at the hotel which is convenient. Downstairs lobby/bar area has a nice atmosphere and various little nooks/areas to sit in. Our rooms (one double - 4'6" bed and one single - 4' bed!) had plenty of storage but small en-suites. The showers were a bit disappointing with low water pressure and constantly changing temperature! Breakfasts were either cooked (full English, omelettes or scrambled egg and smoked salmon) or 'continental' with cereal choices and plenty of toast. Evening meal in the restaurant was well-cooked with generous portions. The staff were very friendly and polite.

  • Stayed: April 2013, travelled with family
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Thank VickyMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariongillyhow, Owner at Brookside Hotel, responded to this reviewResponded 24 April 2013

Thank you for your kind review of our hotel, we are all delighted to hear you enjoyed your stay. Your comments regading water pressure have been put to our maintenance team who will ensure this is sorted immediately. I am sorry you were inconvenienced by this. We hope you will consider us here at The Brookside Hotel, should you visit Chester again. Marion Gilfoyle (owner)

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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Chester
#15 Romantic Hotel in Chester
Price Range: £75 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 
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Also Known As:
Brookside Hotel Chester, Cheshire

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