We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Haven of Luxury.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Chester Grosvenor
Ranked #4 of 44 Hotels in Chester
Certificate of Excellence
Wales
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Haven of Luxury.”
Reviewed 20 February 2012

I have wanted to stay at the Chester Grosvenor for some time and have often wondered what was behind the impressive wooden doors, complete with doormen but have not been able to justify the cost. Due to the refurbishment of their restaurants The Chester Grosvenor offered some very reasonable rates for the months of January and February and we booked.
The hotel was an experience rather than a stay, from the parking and staff to the amazing rooms equiped with everything you would expect in a 5* hotel. The decor, breakfast and location are all excellent.
Thankyou for a making my Birthday treat so enjoyable.

Room Tip: You won't find tea/coffee in your room but if you contact roomservice a complimentary amenties t...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LA1Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,074 reviews from our community

Traveller rating
    1,427
    391
    154
    72
    30
See reviews for
278
1,260
32
101
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (343)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Llandudno, United Kingdom
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 20 February 2012

We had a special birthday lunch here recently. The food was lovely, piping hot and we were treated very well by all staff. The whole experience, again , was a delight.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank tockington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 February 2012

We often stay here when visiting Chester. It's location is perfect and the staff are very friendly and are more than happy to help and advise on things to do etc. The rooms we have stayed in have all been a good size, individually decorated with a great bathroom.

We have eaten here at the brasserie for lunch and its quite pricey but the food is good. We did not enjoy our breakfast though and we now always have breakfast in one of the many cafes in Chester. I haven't eaten at the Simon Radley restaurant yet but i hope to soon!

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angwelshone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 February 2012

well stayed here approx 2weeks ago and yet again from the minute me and girl got there everything was A1 excellent the initial greeting to taking our case"s upstairs - then room service witch couldnt of been quicker or better to the room the bed was really comfortable the decor spot on - the spa was excellent value for the treatments recieved - the staff are very very professional in there duties - so all in all simply if you want the best then stay here !!!

Room Tip: all rooms are of an exceptional standard
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joepoe90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 February 2012

Even though the decor is lovely, it's the service and staff that make this hotel a genuine 5*. The only thing to let it down, tablecloths not ironed in the temporary dining room. Otherwise excellent, they made us feel special from the moment we arrived.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CG1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilkley, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 February 2012

Really nice hotel with brilliant staff who make it special. Only downside was the shower wasn't very powerful but don't let it stop you.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 February 2012

A visit and stay to this 5 star emporium is a must for all. The level of service is exceptionally high provided by a large number of obviously well trained staff at all levels. Not here have the numbers been cut as in many hostelries in these lean times.
From the doorman to the management you get what you pay for - a five star experience. It isn't cheap but little touches like the personal letter in your room on arrival, The maid bringing you eater in the early evening with a one page summary of the weather forecast and whats afoot tomorrow, the excellent service and friendliness of the Arkle Bar and the "nothing is too much trouble" attitude of the reception staff.
Comes highly recommended and be prepared for an experience to savour.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drewer47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chester hotels
5.2 mi away
Grosvenor Pulford Hotel & Spa
0.5 mi away
Hallmark Hotel The Queen, Chester
0.3 mi away
Crowne Plaza Chester
Crowne Plaza Chester
#10 of 44 in Chester
1,610 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Edgar House
Edgar House
#1 of 44 in Chester
646 reviews
1.8 mi away
Doubletree by Hilton Chester
0.2 mi away
Oddfellows
Oddfellows
#8 of 44 in Chester
1,103 reviews
Show Prices
Show Prices
Show Prices

Been to The Chester Grosvenor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chester Grosvenor

Property: The Chester Grosvenor
Address: Eastgate, Chester CH1 1LT, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, Priceline, TripOnline SA, Hotel.de, Traveltool, S.L.U., HotelQuickly, Evoline ltd and Cancelon so you can book your The Chester Grosvenor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
The Chester Grosvenor Cheshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing