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“The hotel in Chester” 5 of 5 bubbles
Review of The Chester Grosvenor

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The Chester Grosvenor
Ranked #4 of 45 Hotels in Chester
Certificate of Excellence
New York
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“The hotel in Chester”
5 of 5 bubbles Reviewed 18 June 2013

Back again on business, the Grosvenor is very central to downtown Chester. Walking distance to 50 restaurants and pubs. The staff is excellent, great attention to detail. Rooms are very well appointed and maintained. Service is outstanding from the doorman to housekeeping. Was on the second (first) floor this time, down the hall from the Spa. Tried a massage, the Spa is very nice and well-staffed. Of course this hotel is pricey, but great location, service and amenities.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mike_vacation_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (332)
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English first
Liverpool, United Kingdom
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 17 June 2013 via mobile

Stayed one night with 2 course meal in the brasserie. Excellent service from staff. Room wonderful with the biggest bed I have ever seen. No need to make your own coffee or tea, room service is provided on silver trays and real leaf tea in silver teapots, wonderful. The spa is small but the attentive staff, robes and slippers make you feel special and most importantly relaxed! Cocktails very very nice. Evening meal 2 courses excellent. Can't wait to return.

Stayed June 2013, travelled as a couple
Helpful?
1 Thank bobandmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northallerton, United Kingdom
Level Contributor
270 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 15 June 2013

My visit was that of business. Staff immaculately turned out and very accommodating. Setting is very central and the decor within this imposing hotel is beautiful . The drinks are served with panache and the standard of the food and wine is top drawer. I always recommend this establishment to business colleagues. The afternoon tea gets rave reviews and rightly so.

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diamond280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 13 June 2013

It is a very impressive hotel very grand. Great location. Great staff very helpful couldn't do enough for us. Lived up to its 5 star rating would defiantly visit again for that special occasion well worth the cost .

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Luv2Dine27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

We had a lovely stay overnight on a Sunday. Checked in at 1.30pm. As room was not yet ready we went for a walk and bags were delivered to our room ready for our return. Had an excellent evening meal and breakfast in La Brasserie. Room was lovely and this hotel is immaculately clean. We would stay again but only if on special offer as you can get 2 nights at the excellent Crowne Plaza just up the road for the price of one night here. Only one comment, the reception staff need to chill out and not be quite as serious, as once you get past them the staff are down to earth and very nice people.

Stayed June 2013, travelled as a couple
Helpful?
Thank Dave507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 June 2013

We are lucky in that we have stayed at the Grosvenor a number of times over the past few years and it never fails to impress. The staff are always friendly and discreet, with the best and sincerely kind service that we have enjoyed. The deals that they offer including meals in the Brasserie or in the Simon Radley restaurant are generally good value, but beware the drinks prices-it's a 5* hotel and when you get the bill you'll have a stark reminder of this! In terms of rooms, they are well proportioned, although the latest refurb has resulted in some rather bizarre wallpaper-the wallpaper in our room looked like foil, our friends had a more traditional decor which really sets off the beautiful & original features. The thing that sets the Grosvenor apart is the location. You at in the absolute centre of beautiful Chester and perfectly placed to explore the sites and the sounds. Brilliant.

Room Tip: A room at the front of the hotel gives a small view of the Cathedral or the Eastgate Clock
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  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThePinkletons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

Went here sun afternoon we had pre-booked we were a little bit early but that was no problem and we were shown to our table.Service was good , champagne was excellent.You know your not going to get massive portions with afternoon tea but they were ample for the 4 of us.A expensive treat but worth it.

  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donamcj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chester Grosvenor

Property: The Chester Grosvenor
Address: Eastgate, Chester CH1 1LT, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Chester
#1 Romantic Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
The Chester Grosvenor Cheshire

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