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“Absolutely wonderful...”

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The Chester Grosvenor
Ranked #4 of 44 Hotels in Chester
Certificate of Excellence
Brit
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Absolutely wonderful...”
Reviewed 15 September 2013

We stay here on 10 September 2013 for a special treat, has we have passed this hotel many times when we have visited Chester, well all I can say about the whole experience from start to finish was that it was in my opinion absolutely wonderful..
From every member of staff, to the room, to the food, to the location, everything was fantastic.
I have never felt so chilled out and looked after in all the hotels we have stayed in .
The rooms are very clean , the bed is so comfortable, that you do not want to move, ha. We had room service to serve us tea and coffee in the morning, they arrived with a tray with the tea and coffee served in silver pots... wonderful !!
In fact in all the reviews I have written for trip advisor, I am finding it really hard to find something to write about this time, because everything was so good.
We had our evening meal in the hotel at the Simon Radley Restaurant ....
The service and food was out of this world.
Look everyone... if you fancy a special treat.. please stay here I promise you, you will not be disappointed.
Congratulation's The Chester Grosvenor. Thank you for making our stay with you so memorable.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ReaBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ellesmere Port
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2013

My husband treated us to a nights stay for our 6th wedding anniversary. The room was lovely and spacious. The bed was huge and extremely comfortable. We had a lovely evening meal and tasty breakfast. Ideal location for shopping in chester.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
283 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 14 September 2013

The hotel is plush and all the staff were so friendly and gave the best customer service. The room was spacious and comfortable. As for the bed it was amazing I have never slept so well at a hotel. We ate at the brasserie in the evening and the three course meal for £30 per person including a bottle of a wine was a really good deal. The meal was presented beautifully and tasted just as good. We had the continental breakfast which is more than enough for a good start to the day. The location is perfect you can nip in and out all day for a rest as you are right in the centre. Altogether a lovely night away.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Panda7478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 September 2013

We stayed at the Grosvenor on Monday evening for a treat. We booked the hotel through Secret escapes as the deal offered was too good to miss. On arrival, our bags were taken off us by the lovely door man. We were a couple of hours early but our room was available straight away. The deluxe room was beautiful. The bed was massive and very comfy. The mini bar prices in the room were expensive but its what i expected in a posh hotel. The continental breakfast was included in our deal which was lovely. All the staff were very friendly and helpful and the late check out was a nice extra. My only negative is that tea and coffee facilities in the room isn't offered. We never used the spa facilities although it looked lovely. The hotel is beautiful although a little too posh for our liking.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 September 2013

My husband and I stayed at the Grosvenor Hotel overnight on Sunday 8th September to celebrate our wedding anniversary and have to say what a fantastic time we had. Our 'classic' room was a delight with THE most comfortable bed and pillows to die for! The hotel had even left a "Happy Anniversary" card in our room.
The evening meal in the Brasserie was delicious and extremely good value £30 per head incl a good bottle of wine! The service in the Restaurant was efficient without being 'stuffy' and each member of staff was a delight. The waiters/waitresses were well mannered, knowledgeable about the food/wine and truly pleasant. They should be highly commended. A lovely choice of breakfast and again very pleasant staff. I cannot recommend this hotel highly enough. I know people say "you get what you pay for" but on this occasion I would have to say we got the best and more besides.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosslyn47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2013

We came for a one night stay and meal for our wedding anniversary. From arrival to departure a perfect stay. The staff could not have given better service. We had a classic room that was extemely well appointed. A huge, fabulously comfortable bed with pillows to match! Top quality television, dvd player and Bose wave system. Also of note, the most comprehensive mini bar I've ever seen. Sunday evening menu in La Brasserie was good value at £60 per couple for three courses with a bottle of wine.
It isn't cheap....... but cheap is not what a venue like this should be. Top class hotel that certainly lives up to its reputation.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 September 2013 via mobile

We came here during a trip to Chester. It was a great experience. The food was like something out of Masterchef.... superb! And for 30.00 a head for 3 courses it was excellent value.
Just one thing - I found it a bit disconcerting that we seemed to have a different waiter/waitress at each juncture. But it was'nt a problem - this was a great fine dining experience.

  • Stayed September 2013
    • Location
    • Cleanliness
Helpful?
Thank CardiffTheresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chester Grosvenor

Property: The Chester Grosvenor
Address: Eastgate, Chester CH1 1LT, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chester
#1 Spa Hotel in Chester
#3 Luxury Hotel in Chester
#6 Family Hotel in Chester
#11 Business Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester
The Chester Grosvenor Cheshire

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