We recently stayed for a short break. On arrival I found it a little unwelcoming at reception. Everyone was exceptionally polite but a little austere. However, I did warm to the staff as time went on. Our room was lovely.....very very comfortable bed, clean and well furnished. NO KETTLE or complimentary refreshments though.....mortal sin! A call to reception rectified this.
We thoroughly enjoyed breakfast....I had the continental and my husband had a full English on both mornings. We had one evening meal and that too was delicious. As were the cocktails. Service in the restaurant was first class.
The hotel is in a fantastic position in the centre of Chester. The spa is well worth a visit.
Really enjoyed our stay and would have scored it excellent except for missing 'smile' from reception staff and NO KETTLEMore
- Free Wifi
- Free Parking