We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,302)
Filter reviews
3,302 results
Traveller rating
2,349
565
242
103
43
Traveller type
Time of year
LanguageAll languages
More languages
2,349
565
242
103
43
Show reviews that mention
All reviews simon radley restaurant la brasserie arkle bar thermal suite michelin star restaurant turn down service continental breakfast afternoon tea deluxe room beautiful hotel mini bar table service tasting menu special occasion luxury hotel on arrival porridge
Filter
Updating list...
149 - 154 of 3,302 reviews
Reviewed 5 December 2018

Great Central Location, Great facility , Great staff .From the moment we arrived and enjoyed valet parking to the final checkout and farewell by the concierge team we had nothing but a top class experience .

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Odyssey19953803298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChesterGrosvenor, Guest Relations Manager at The Chester Grosvenor, responded to this reviewResponded 16 December 2018

Dear Odyssey19953803298,

We cannot thank you enough for your kind review, we thrive on the individual personalities of our hardworking team and your compliments will certainly be shared with them all. We truly hope to welcome you back to The Chester Grosvenor again very soon!

Warmest regards,


Rebecca Roberts
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2018

We live close by and come here often for drinks and light bites. The place always delivers.
We were here last weekend for my Birthday and the cocktails were fabulous as were the Oysters (very fresh as oppose to dry/inedible other places).
Not the cheapest to have afternoon/evening drinks but classy and nice for a treat!

Date of stay: November 2018
Thank lllllchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChesterGrosvenor, Guest Relations Manager at The Chester Grosvenor, responded to this reviewResponded 16 December 2018

Dear lllllchester,

All the team are thrilled at such a lovely review, and delighted that we were able to play a part in making your stay with us such an enjoyable experience. Our sincere thanks for this wonderful praise and a warm welcome back always awaits you here at The Chester Grosvenor.

Warmest regards,


Rebecca Roberts
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2018

This is a wonderful hotel for a celebratory occasion coupled with the beautiful city of Chester, highly recommended. Hotel staff very welcoming, helpful and friendly. There is a wide range of facilities here from a Brasserie to a Michelin Starred restaurant.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Guide38268592016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChesterGrosvenor, Guest Relations Manager at The Chester Grosvenor, responded to this reviewResponded 16 December 2018

Dear Guide38268592016,

I am delighted to read that the Grosvenor hospitality lived up to expectations and that you enjoyed your stay with us. Thank you very much for a wonderful review following your recent stay. I hope to have the pleasure of welcoming you back to The Chester Grosvenor in the not so distant future!

Kindest regards,


Rebecca Roberts
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2018

Lovely city which we know wellHaving lived nearby. The Grosvenor is excellent and we wouldn’t hesitate to return. We had dinner in Le Brasserie and the food was excellent but the service very slow. However the staff were lovely so that made up for it!

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DayTrip35394379430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChesterGrosvenor, Guest Relations Manager at The Chester Grosvenor, responded to this reviewResponded 16 December 2018

Dear DayTrip35394379430,

Thank you for taking the time to review, we are all pleased that you enjoyed your recent with us and most importantly your overall feedback has been greatly received and highlighted with our senior management teams to help us to improve.

We hope to have the opportunity of welcoming you back again in the not too distant future.

Warmest regards,


Rebecca Roberts
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2018

The level of service and the overall standards at this hotel are amazing we felt spoilt for my birthday weekend. The location couldn't be better. The Christmas markets were on and Chester looked stunning!!

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BoardingPass21724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChesterGrosvenor, Guest Relations Manager at The Chester Grosvenor, responded to this reviewResponded 16 December 2018

Dear BoardingPass21724,

Thank you for choosing The Chester Grosvenor to celebrate your birthday, and I am delighted to hear you had such an enjoyable stay with us! It’s always a pleasure to read when we have exceeded our guest’s expectations, and we look forward to welcoming you back on your next visit to Chester.

Warmest regards,


Rebecca Roberts
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews