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“Perfect place for a weekend away”

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Hallmark Hotel The Queen, Chester
Ranked #13 of 44 Hotels in Chester
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Perfect place for a weekend away”
Reviewed 10 November 2013 via mobile

I had a lovely stay here at the end of October staying in the Kings Quarters in the newest part of the hotel. The staff were friendly, the breakfast lovely and my room was clean. The location was spot on, easy access from the main road and within a 5 minute walk of the town centre and roman walls. Having free WiFi access from the room was a bonus and I had an evening meal from one of the hotels restaurants which was inexpensive and very nice. I would certainly recommend this hotel to anyone.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,325 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (760)
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English first
Leeds, England, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 November 2013 via mobile

We stayed in the kings rooms, which were fitted out to a high spec, and well maintained. The bathrooms are spot on, large baths and separate showers. The service from the front desk was spot on, polite, friendly and professional. We tried to book here about a year ago, but never received a call back as the girl on the front desk was new and they were busy, we decided to give them a second crack and I'm glad we did. We enjoyed our stay and would use again.

Stayed November 2013, travelled as a couple
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2013 via mobile

Old-fashioned room with creaky floor, even in tiled bathroom. bed long past sell-by date: Every spring in mattress worn out and very uncomfortable. Went elsewhere for dinner & breakfast. Lots of noise from wedding party. Reception staff preoccupied with issuing codes to exit the car park to others during check in and check out.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Felicity222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 November 2013

My husband and i stayed for 1 night on 2nd November 2013 we could not fault anything,it is right opposite the train station which was very handy as we had travelled from Wolverhampton by train.The staff on reception were very welcoming,the room was very very nice with all of the facilites we needed,we ate our evening meal in the superb restaurant which was very enjoyable and we ate breakfast also,and again no complaints, everything was top class.We love the place and will definetley be going back again soon.

Room Tip: we had room 328 and you face the back of the hotel but it is very quiet and you get a nice view!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suziwong804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey UK
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 November 2013

Stayed at this hotel in Kings Suites last week on business and was really impressed. Room was spacious, well appointed and best bathroom I have come across in regional UK hotel - think Four Seasons with huge tub and separate shower

Staff friendly, efficient and really seem to care about what they do. Restaurant great also - reviewed separately.

Parking free outside if you arrive after 6pm and are gone by 8.30am or you can use their car park for a charge

Would stay again happily

Room Tip: Rooms in Kings are great
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank decourcy200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penrith, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 November 2013

This is the third time I have stayed at the Queens hotel. It is so nice to enter the hotel and see familiar / friendly staff.
I love the atmosphere, decor and fab choice of breakfast, along with the superb location to the city centre where my old school pal and I do out Xmas shopping each year.
I will look forward to next year's visit!!

Room Tip: We love the Kings Quarters, it's so luxurious.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel The Queen, Chester

Property: Hallmark Hotel The Queen, Chester
Address: City Road, Chester CH1 3AH, England (Formerly Hallmark Chester The Queen, Best Western Premier Collection)
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hallmark Hotel The Queen, Chester 4*
Number of rooms: 218
Official Description (provided by the hotel):
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more   less 
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Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hallmark Hotel The Queen, Chester Cheshire

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