My partner and I were recommended to stay at the Queens and were not disappointed in any way. We were pleasantly surprised to find we had been upgraded to a suite which was luxurious and comfortable to say the least. The service was first class from everyone we encountered. We enjoyed the food so much we decided to eat only in the hotel. I cannot end this review without mentioning the sumptuous breakfasts. Everything you can think of to eat at breakfast is there for you to choose from....
My only criticism would be about the pillows on the bed. I prefer firmer ones but I'm sure had I mentioned this to Housekeeping it would have been dealt with.
We intend returning in Spring and hope to take advantage of the beautiful terraced gardens...
- Official Description (provided by the hotel):
- Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more less
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- Also Known As:
- Queens Hotel Chester
- Chester Hotel Queen
- Best Western Chester
- Queen Hotel Chester
- Chester Best Western
- Hallmark Hotel The Queen, Chester Cheshire