We stayed at the Queen Hotel for one night on a Saturday in February for my Husband's Birthday and we thoroughly enjoyed our stay. We have never been before, but as I work for another Best Western, I had been recommended to stay at the Queen from colleagues who know it well. We arrived early to make the most of a day in the city and were greeted outside by a lovely gentleman on concierge. He immediately offered to carry our bags inside and was a fountain of knowledge about directions, where was good to eat during the day, where my Husband could watch the football match etc... Once inside, we were surprised to find that our room was ready straight away (we arrived at 12pm), which was great. We were also given a complimentary upgrade to a Four-Poster Suite with it being a special occasion, which was also a lovely touch and certainly appreciated. Our room was set in the older part of the hotel on the second floor, which was accessible by lift and overlooked a pretty courtyard. The room was decorated in traditional decor, which I expected from a Hotel with such character and history. The bathroom appeared to have been newly refurbished with a jacuzzi bath...lovely after a busy day shopping!
We ate out in the evening, so didn't get an opportunity to experience the restaurant or cocktail lounge in the new part of the building. Breakfast was served between 8am and 11am on Sunday morning and we were pleasantly greeted with a complimentary glass of bucks fizz in the dining room and an acoustic singer was playing guitar in the background...a lovely way to enjoy a good breakfast. A magic moment perhaps? The food was well cooked, tasty and there was certainly plenty to choose from. There was a little queue for freshly cooked fried eggs or omelettes at the end of the hot buffet, but you don't mind waiting so much when you know you're getting freshly cooked food at the end of it.
I would certainly like to return to Chester and the Queen Hotel in the future. There is lots of history to discover in the Hotel itself and would certainly be a great base to explore the city and surrounding areas. An extremely pleasant stay and I wouldn't hesitate in recommending to others.
- Official Description (provided by the hotel):
- Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more less
- Reservation Options:
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- Also Known As:
- Queens Hotel Chester
- Chester Hotel Queen
- Best Western Chester
- Queen Hotel Chester
- Chester Best Western
- Hallmark Hotel The Queen, Chester Cheshire