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“!0 years together”

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Hallmark Hotel The Queen, Chester
Ranked #13 of 44 Hotels in Chester
Cumbria
Level 5 Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“!0 years together”
Reviewed 30 March 2014

Just had a great stay at this hotel to celebrate 10 years with better half, got a "deal" through secret escapes which included executive room, champagne and three course dinner. The whole experience was relaxed with excellent service from staff. room clean, really large comfortable bed in the extension to the hotel, great sense of grandeur with ornaments, etc. the evening dinner was fabulous, food great, service by our waitress fantastic the only niggle would be that if you were on the dinner offer so on the 3 course meal you were told to sit in the lounge ares, if you were al a carte you were escorted to a table in the lounge, small but did make you feel second class! However that was the only issue everything else perfect

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank MidlifeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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manchester
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 March 2014

Just got back from a lovely nite stay at the queens.We were on a travelzoo deal which was excellent value we had a 3 course meal last nite and breakfast this morning.The food was really good also the staff were excellent nice glass of Buck's Fizz with breakfast?Hotel is old but very grand beds very comfortable.Nice cocktail lounge with a good singer/piano player.Will go back again

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank patricia55Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 March 2014

Very good hotel and we had a beautiful room - there was a problem with it in that we only had very hot water no cold and we were unable to have a shower. However, the staff were very helpful - the concierge in particular (Ewan) was knowledgeable about the area, helpful and friendly. Although part of the MacDonald group, the atmosphere felt more like a family run hotel. I would certainly stay again. It's a beautiful hotel but it's the staff that make it a great, welcoming hotel to stay in. I would have given it an excellent rating except for the problem with the water.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank smilleyhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 March 2014 via mobile

I stayed here for a treat for my birthday, we got a cracking deal through the website, a nights stay in a queens double, 3 course meal, full english buffet style breakfast and a free drinks voucher! For £140 for 2 of us!
The room was well equipped and clean and tidy, the meal was of Michelin star quality, just gorgeous and well presented, and the breakfast was again plentiful and top quality.
It was a 5 minute walk to the bars on the canal and a further 5 minutes into the centre.
The only niggle was the price of the parking at the hotels carpark! £10! which I thought a bit on the steep side to charge residents. Quick tip, park on the train station carpark for half the price

Would I go again without the deal? Yes I would, a perfect night away.

Stayed March 2014, travelled as a couple
Helpful?
Thank RedBilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chester, United Kingdom
1 review
Reviewed 27 March 2014

we stayed at the Queen in Chester for a long weekend for my Husbands 60th birthday Super !!! No complaints, The hotel was beautiful and the staff very attentive, breakfast was lovely. Our only complaint was the razor plug point in the bathroom didn't work but we didn't bring it to the attention of the hotel staff who im sure if we had would have sorted something for us, We would definitely recommend this hotel and we will be back.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western GB

Helpful?
Thank Andria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, UK
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 March 2014

Good quality hotel, a bit pricey.

The decor is very elaborate, very Victorian and old-fashioned in more than one way (e.g. non-functional lifts). The room was comfortable and tidy, Good bed with plenty of pillows, good bathroom facility. Free, good WiFi. Modern, well-provided bathroom (although all the shower supplies smelled like Burmese Tiger Balm). Breakfast was plentiful, very good on the English side, a bit boring on the continental. Staff was kind but not on a hurry.

I have one gripe regarding the decor. Opinions may vary about Royalty, but I think very few people would claim that all of Queen Victoria's extended brood are to be respected. My room had a picture of Price August Wilhelm of Prussia. This son or the Kaiser was the proud recipient of membership card no. 26 in the German Nazi Party, actively supported Hitler and was tried and incarcerated briefly after the war. His (in)glorious biography is displayed next to the picture, so the hotel designers cannot claim ignorance. Tasteless? Extremely, in my opinion.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Galimetro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knottingley, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014 via mobile

Just spent the weekend here with the wife on a little mini moon,what can I say apart from WOW what an amazing place to stay.All the staff are very welcoming,caring and so easy to talk to(iwain especially who tells great stories)and as for the decor absolutly amazing.Would defo recommend this place to anyone,also chester in itself is a great place to go.

Stayed March 2014, travelled as a couple
Helpful?
Thank Jimmac80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel The Queen, Chester

Property: Hallmark Hotel The Queen, Chester
Address: City Road, Chester CH1 3AH, England (Formerly Hallmark Chester The Queen, Best Western Premier Collection)
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Chester
#9 Luxury Hotel in Chester
#9 Business Hotel in Chester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel The Queen, Chester 4*
Number of rooms: 218
Official Description (provided by the hotel):
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more   less 
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Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hallmark Hotel The Queen, Chester Cheshire

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