My wife and I stayed here on Friday 6th August. We have stayed many times and enjoyed every visit but this is the first time we have stayed since the opening of the Kings Quarters. Unlike the 'old' bedrooms, the new bedrooms (which I think are housed in an old HBOS building) are typical travelodge fayre...very small, bland and claustrophobic. I understand that they have to get as many rooms in as possible but they have sacrificed style and character for more revenue, but I guess in this current environment they have to.
As for the 'free' drinks between 5 and 7pm, we hated it. There were queues into the corridor and the whole experience of going to the bar between these times is something I dont want to experience again.
Breakfast is good, in fact it is probably the best buffet style english breakfast we have ever had, the only problem is the wait to get seated and it felt a bit like a holiday camp that I experienced as a kid with my mum and dad in the late 70s.
Overall, I love Chester and I used to love the Queens hotel but we would not stay there again after this experience. Oh and charging £10 to park in the hotel car park for residents is a bit much as well.
- Official Description (provided by the hotel):
- Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Winner - Marketing Cheshire, Excellence in Business Tourism. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, 2 AA rosette award winning Kings' Grill room restaurant with the longest cocktail list in Chester. ... more less
- Reservation Options:
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- Also Known As:
- Queens Hotel Chester
- Chester Hotel Queen
- Best Western Chester
- Queen Hotel Chester
- Chester Best Western
- Hallmark Hotel The Queen, Chester Cheshire