Stayed here for on a business trip for one night.
The room was small, very dated and freezing. At 5pm I asked reception if they could try to close the window as it was too difficult for me to shut, and I'm not feeble by any means but the window nearly fell out of its frame when I tried to close it. And the radiators in both the room and the bathroom were cold even though they were on the highest setting so I asked if they could switch them on for me. At 8pm I returned to my room to change for dinner and the room was still freezing with the window open, I asked at reception again to help...when I returned at 11pm a mobile oil heater had been placed in my room on the hottest setting so it was now like a sauna, and I daren't open the window in case I couldn't close it again.
The female receptionist was attentive, but only when she had finished texting or doing whatever it was she was doing with her phone and bothered herself to look up at whichever customer was waiting to speak to her.
The 'double' bed was two small singles pushed together, I'm not sure what was wrong with them but the head was lower than the foot of the bed...very strange!
I would not recommend this hotel for business or pleasure.
- Official Description (provided by the hotel):
- Hallmark Inn Chester is a great value stay in a fabulous position within the historic city of Chester, located two-minutes walk from the train station. The hotel offers a range of comfortable bedrooms and excellent customer service. This Green Tourism Gold Award winning hotel is the perfect venue for coach trips, conferences and meetings. Pay and display parking really close by. ... more less
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- Also Known As:
- Best Western Chester
- Chester Best Western
- Hallmark Inn Chester Cheshire