I stayed here after a works do. The rooms were well appointed and very clean as one would expect. i was impressed with the food selection at the the leaving do. The staff in the evening were very attentive and good at their job.
Unfortunately breakfast was a different matter. We came down at 9 o'clock to find an enormous queue which only got longer. There was terrible disorganisation and people waiting for 20 to 30 minutes to be seated, totally unacceptable. Once in breakfast there were no cups for tea or coffee and despite asking four members of staff none were provided. Eventually I entered the kitchen and offered to wash one up myself. This prompted The only good member of staff there to go and find some cuts and start giving drinks.
It's hardly surprisingly that on a Saturday people will tend to come down for breakfast later rather than earlier and I think the management of this situation was very poor. It would indeed put me off staying here again.
Apart from this the hotel was fine and up to the standard of a Hilton Doubletree.
- Official Description (provided by the hotel):
- Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Prestigia, Odigeo, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Doubletree by Hilton Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree By Hilton Chester Hotel Chester
- Hilton International Chester
- Chester Hilton International
- Doubletree By Hilton Chester Cheshire