We stayed here at Christmas and all very reasonable but there were a few dissapointments.
When we booked our stay we were made aware that the Swimming Pool would not be open until the 23rd December - we arrived on the 22nd and were leaving on the 27th, so that was ok.
However when we arrived we were advised that the pool would not be open until the middle of January.
This was a bitter dissapointment especially for my wife and daughter, and had we known earlier we would have rearranged.
On top of that there was no offer of compensation.
I suppose it was only to be expected but there were also a lot of nosiy young children running around late on in the evenings. I think areas should be allocated with youing families to keep them together and avoid upsetting other clients who just want a good nights sleep.
- Official Description (provided by the hotel):
- Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more less
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- Also Known As:
- Doubletree By Hilton Chester Hotel Chester
- Hilton International Chester
- Chester Hilton International
- Doubletree By Hilton Chester Cheshire