My niece and I booked this for a treat for us and my Mum. Difficult to book somewhere for 3 people in one room. We had a suite with two double beds. The room was prepared for two people but housekeeping promptly provided the required additional teas milks tea etc with a friendly face. You cannot check in until 3pm and neither can you use the spa until checked in, a point we had not made. There is a short bus trip into Chester. The Brasserie is fine but needs more experienced staff/management. We waited some time to be seated for lunch and then staff vacuumed around us whilst we ate lunch. A drink was available at lunch but not in the evening- unless we wanted staff to walk to the other bar (enclose by in the same building) to get it. Erm, yes we do!! Evening meal was nice, but we waited for long periods to be served. After waiting nearly an hour to receive a bill we paid for our evening meal at the bar, next day at checkout they tried to bill again. Luckily Mum had a receipt to show we had paid, but I had said no charge to the room so do not understand how that was allowed to happen. The spa was lovely, especially the waterfall pool which is really good. We had a back massage which everyone enjoyed.
- Official Description (provided by the hotel):
- Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more less
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- Also Known As:
- Doubletree By Hilton Chester Hotel Chester
- Hilton International Chester
- Chester Hilton International
- Doubletree By Hilton Chester Cheshire