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Doubletree by Hilton Chester
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Reviews (3,316)
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1,962 - 1,967 of 3,316 reviews
Reviewed 13 June 2014 via mobile

Booked a last minute break here and was not dissapointed, I simply cannot fault this hotel!

We spent the morning exploring the city walls in beautiful Chester before checking into the hotel.

Our room was a spacious twin with lovely views of the gardens. The air con was needed and worked well on one of the few days hot days in the UK! The room was very clean and the bathroom was modern with a good shower and two sinks. The beds were comfortable and the hotels location is very peaceful.

We made use of the hotels spa facilities (free to guests with towels provided) this spa is much better than the sister hotel in Bristol. We enjoyed a sauna, steam room, hot tub and the pool. Well worth visiting as very relaxing.

Prior to going for dinner we enjoyed a relaxing drink on the terrace in the garden.

We had a package which included dinner in the Marco Pierre White restaurant. The staff here were very friendly and accomodating to the needs of my mother who is gluten free. We had 3 courses (paying a supplement for a nice steak) The wine was reasonably priced (£21 for a bottle of good Australian Shiraz.)

We were still full from dinner the previous evening but managed to try the breakfast. Everything was hot and fresh and a request for gluten free bread was met with a smile. The breakfast room had outdoor seating, just lovely on a summers morning. I don't understand why this hotel (and the one at Bristol) make the tea and coffee self serve, it would be nice for this to be offered and served on arrival.

Check in and check out was quick and the staff very friendly.

Based on our fantastic stay i have booked my sister a night here for a birthday treat and i hope to return for a spa break with some friends later in the year.

Highly recomended, a fantastic hotel.

Stayed: June 2014
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

On entering the hotel you know you are walking into a top rated hotel. staff first class, service first class. we took a trip into Chester for a night out and arrived back at 3am. we asked if it would be possible for some food. its was delivered to our room and was really nice. thanks to Lucas and Tony the night staff for looking after use. the pizza was fantastic.

  • Stayed: June 2014, travelled as a couple
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2  Thank TraveUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

We stayed at this hotel for the first time. It was lovely, very attractive hotel in its own grounds, close to good links. We would certainly like to go back again for another visit next time we are in the area.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

This amazing lady should be able on the NHS per expertise and knowledge are second to none. Her professional and up lifting manner cared me thought for 4 weeks detox cleanse,she completely changed how I eat ,what I drank and how I exercised. Her encouragement has chanced my life. It is a must if your filling bunged up, bloated and fatigued. Thank you soon much for an amazing experience double tree and would recommend Joanne Wilcox to everyone you feel so nurtured and looked after. Thank you

  • Stayed: June 2014
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Thank Victoriaamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

We got a last minute deal on this hotel as something to do to celebrate our second wedding anniversary, we stayed in standard king guest room which was a decent size and standard. The staff we encountered were both friendly and helpful. The spa is great and worth a visit even if you are not booked in for any treatments. It is also in a great location literally just off the motorway, but close enough to the city centre to mean it won't cost you a fortune in a taxi, think we paid £7.00 when we went out for something to eat. We would definitely consider staying here again.

  • Stayed: June 2014, travelled as a couple
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Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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