We were booked into this hotel as an overnight stay on way back to Holyhead from London and Manchester. We are a family of 2 adults and 3 children. We are used to travelling on a budget and never require much luxuries when staying in a hotel for 1 night. A comfortable bed and a decent warm shower is all that would be required to meet our needs.
This is not even provided in the Dene hotel. What people do not say in other reviews is that many of the rooms are situated outside of the hotel in nothing better than converted sheds off the carpark! The smell of damp and must combined was nauseating. The sheets appeared clean but there was pubic hair in my sons bed. Two of the beds in the room were so old that the legs had broken on them and as a result 2 of the party slept at a 45 degree angle!! The carpet was filthy and was a risk to walk barefoot! The shower was impressive to look at, recently tiled and a large shower tray, but the hot water took at least 6 minutes to come through and wasn't enough to was a budgie!
Finally, the door to our room was off the car park and the key was a normal "basta" key (key for internal doors) and we did not feel at all secure to be here with our 3 children. Needless to say we did not stop here for breakfast and left feeling dirty, tired and out of pocket. We have stayed in many low budget hotels but this does not represent the many great places that one could stay for equal the price.
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- Also Known As:
- Dene Hotel Chester, Cheshire