We were on a stag night and due to stay in the Holiday Inn Express Chester Racecourse. Upon arrival, they had no confirmation of our booking and had to find another hotel. After phoning several hotels, the one we finally got through as having availability was the Hotel Roma. The eight of us arrived hoping to be checking in to 3 twin rooms and a single. They were unable to accomodate this - instead they gave us 1 room on the top floor (room 12) which is the worst, smelliest room i have ever encountered, We were only in there 5 mins before having to go the shop to purchase 3 bottles of air freshner (even the apple smell failed to dampen the horrific smell!!!). The shower was not a shower - it was drips that evapourated by the time it would have touched your head. When the tap was turned on for the sink - the shower plug hole would bubble!! Room 2 (No. 29) was situated in a different block - despite the room not smelling - the toilet was broken and had not been fixed (or emptied of its content!!!!! The other room in comparison was luxury!! DO NOT STAY HERE
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- Also Known As:
- The D Hotel Chester Cheshire