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“Great half term stay”

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Holiday Inn Chester South
Ranked #19 of 44 Hotels in Chester
UK
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great half term stay”
Reviewed 26 October 2011

We have just come back from staying here and we had a great stay. Staff are really friendly, food was excellent and fast service on evening meal. Pool was great. Our 3 year old was very upset to leave.

Room Tip: Buy your zoo tickets from here for a discount rate and you don't have to queue when you arrive.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank UkHolidaybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 6 November 2011
Many thanks for taking the time to review your recent stay at the Holiday Inn Chester South. It is always pleasing to hear positive comments, about the staff and service they offer. We look forward to welcoming you back to the hotel again in the not too distant future.
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1,057 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
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English first
Bolsover, United Kingdom
Level 6 Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 25 October 2011

We wanted a leisure weekend near Chester to do a bit of sightseeing and of course a trip to the Zoo. Check in was very prompt and the reception staff very helpfull, even checking the weather forcast on line for us.
We booked a weekend stay (Fri - Mon) through Booking.com and got a cracking deal. We paid only a third of the tarrif shown at reception per night. Breakfast was not included, but if booked at check in a discount rate of £9.95 per person is available. We enjoyed our breakfasts, it is buffet style with plenty to choose from. If you want porridge you can order it from a member of staff who bring it to your table when it is freshly made. From the restaurant there are great views across the main road to the welsh hills.
The Hotel is located a few miles from the center of Chester, which is easily accessable via public transport, the bus stops right outside the hotel all day and into the evening or across the road is the park and ride durring the day.
The Hotel itself was very clean, as was our room (130), located to the rear of the Hotel where it is much quieter and not too much 'guest traffic'. The bed was VERY comfortable and houskeeping kept it spotless, toppping the comlimentary drink tray and bubble bath as used.
We took our swimming togs but did not use the pool as being the weekend and half term it was populated by a number oif children.
We had a meal in the bar on our first night, nothing grand, but, the bill with a few drinks came to £42.00, a bit steep for what we had. The staff were all very friendly and helpfull.
The following night we ventured into Chester having done some research online before our trip, to 'wine and dine' which was much better valuefor money. We can recomend the Buffet City chinese located next to the Grosvener Shopping Center on Newgate Street - all you can eat buffet for £10.50, with plenty of choice and friendly staff.
For lovers of real ale head for 'The Brewery Tap' on Lower Bridge St, a great selection of beers including some from thier own brewery. They also do very high quality pub grub, which we took advantage of.
Also a little further down the street is the 'Bear and Billet' another fine establishment with excellent real ale and food.
We did find Chester a tad expensive overall, but, if you search you can find value.
We enjoyed our stay and would use this hotel again if in the area.

Room Tip: Rooma to the rear are quieter.
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  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
1 Thank TracenTez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 6 November 2011
Thank you for a well constructed review of our hotel. I am particularly pleased that you praised our staff as great customer service is our primary goal.
Glad to here that you made use of the nearby Park and Ride and enjoyed your trip to the zoo.
Look forward to welcoming you back the the hotel soon.
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glasgow
Level 5 Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 October 2011

Overnight stay on way to Wales to break up journey. Got cheap deal on net. Bit far from chester-£7.00 in taxi. Wouldnt advise parking in Chester city as very expensive and not many to boot. park and ride available across the road but its a dual carriage way. Clean, spacious rooms. Fab pool and breakfast was the best. Friendly helpful staff. Would stay again.

  • Stayed August 2011, travelled with family
    • Value
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Helpful?
Thank ponty55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 6 November 2011
Thank you very much for choosing to stay with us and for your kind comments. I hope you will come back for another visit in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2011

Welcomed with smiles, properly met and gret in the reception. Check in took no time at all.

The room (401) was clean and fresh and The TV put the one in the house to shame!

Its a holiday inn and lived up to all the expectations you expect from the chain but what really sets this hotel apart is the staff.

Nothing was too much trouble , smiles all round and a really pleasant stay.

I love the Chester Romanesque feature wall , very unusual to find a real stand out feature in a modern hotel and the sweeping views from the breakfast room towards the N Wales mountains really was a great place to wake up.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frazdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 19 October 2011
Many thanks for taking the time to review your recent stay at the Holiday Inn Chester South. It is always pleasing to hear positive comments, particularly about the staff and service they offer. We look forward to welcoming you back to the hotel again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 5 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 September 2011

This hotel does look a little 1970ish from the outside but what a pleasant surprise we got when we actually went in. The reception staff were great, the bedroom was large and spotless and the food was excellent. Great value for money, a great location and my family and I will stay here again.

Room Tip: Simply ask!!
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank countyfanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 28 September 2011
Great comments. Great review. Greatly appreciated.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 September 2011

Stayed at this hotel Sep 2011. Bought it as part of Chester Zoo deal. Fantastic value.
Short drive to city centre but park and ride also very close. Plenty parking spaces. Greeted by a friendly receptionist (think her name was Amy). Hotel appeared to be a hollow square shape so although we were on the ground floor it was a bit of a treck round to the room.
Room was tidy and clean. Backed onto gardens. Recently modernised but small areas not to a high standard (ie. paint on door frames chipped off, scratches to mirror in bathroom). Nothing major considering what we paid. Instead of blackout curtains there was wooden screens that pulled across the windows which were nice. Bed was very comfortable. Also a TV, kettle (not a lot of milk and sugar though), trouser press...etc
Breakfast was also included. Plenty of variety bread, cereal, cooked breakfast, hams and cheeses, juice and hot drinks. There was a small queue for a table when we got down there but 10am on a sunday what do you expect.
Didn't get to use the leisure facilities as we both forgot our swim wear.
Quite a few families in the hotel probably due to it being a weekend.
Staff were extremely helpful and polite. Would definitely stay again.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
2 Thank Lyndseym87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 28 September 2011
Thank you for a well constructed review of our hotel. I am particularly pleased that you found the Park & Ride facility useful and enjoyed your visit to the zoo. Great customer service is our primary goal and I was happy to note that you found our staff to be friendly and helpful. I hope you will return to the hotel in the not too distant future.
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Carlisle, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2011

We travelled with 2 young children to stay and visit the zoo. The zoo package was good value. Our youngest child is 20 months and is still sleeping in cots at present. The standard cot provided by the hotel wasn't long enough for him (even sleeping diagonally!) - thankfully we took a travel cot just in case. The hotel layout is a bit of a maze but no great problem. The reception staff were very welcoming and helpful. The restaurant staff were clearly more comfortable dealing with businessmen than young families - one even asked us "if we had just travelled over from Ireland for the day?" - a little odd given our broad northern accents - however, it gave us a bit of a laugh.

Room Tip: The higher the number the further round the maze.
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank shazzachris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn1, Manager at Holiday Inn Chester South, responded to this review, 28 September 2011
Thank you very much for choosing to stay with us and I hope you will come back for another visit in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Chester South

Property: Holiday Inn Chester South
Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 44 Hotels in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Chester South 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit. ... more   less 
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Also Known As:
Holiday Inn Chester South Hotel Chester
Chester Holiday Inn
Holiday Inn Chester South Cheshire

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