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“Amazing!”

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Holiday Inn Chester South
Ranked #19 of 44 Hotels in Chester
Howden
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing!”
Reviewed 24 June 2013 via mobile

We booked the Holiday Inn as part of a package deal to include dinner, breakfast and tickets to Chester Zoo and even though it had great reviews, I still had the opinion "it's still a holiday inn' which I know are not attractive from the outside! It was unbelievable, the food was superb, the service was fantastic. We will definitely be back! Cannot recommend this hotel enough!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (216)
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Skipton, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 June 2013

We stayed at the hotel as a base for touring North Wales. On checking in we were offered a free upgrade to an executive room, and a deal for an evening meal that evening, the room was excellent, the evening meal deal was superb value. Hotel Staff were very efficient and really helpful as were the Restaurant Staff.
We were so impressed we have booked again in August as a base for touring Anglesey, and are looking forward to our stay, we will take advantage of the meal deal if its on offer. Can recommend the Holiday Inn South Chester.

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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chunkyman_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakewell, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2013

I stayed here for a wknd with my in-laws - 6 of us in 3 double rooms. All rooms were really nice and clean, 2 of them had japanese style sliding doors instead of curtains - great if you like it properly dark. The staff were always friendly and pleasant. We particularly loved the facilites - the pool is a good size and not too crowded when we went swimming both mornings, the sauna and jacuzzi really nice. My only complaint is that the Wifi wasn't free - £5 an hour! Wasn't happy about that as it seems a pretty basic common thing to have access to, but otherwise there was TV and the rooms were very quiet, and comfortable - the free shampoo was nice too :) The location may seem out of the way for Chester centre but the buses are frequent and until about 11.30 at night, about a fiver for a daysaver which is great if you're going backwards and forwards more than once, as we did.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2013 via mobile

Stayed here for business, from check in to when I left the staff were very friendly and attentive. Spacious and very comfortable room. Had dinner and the food was good. Overall a good hotel. The only problem I had was at there was no phone reception while in my room.

Stayed June 2013, travelled on business
Helpful?
Thank skill39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taubate, SP
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2013

The family room was ideal for our stay with my 2 young children following a trip to Chester zoo (only about 10 minutes away) Every single member of staff was friendly, efficient and professional. The food was great value for money (we opted for room, breakfast & dinner for only £70.50) the breakfast in particular was excellent. With check out not till 12 O clock we could enjoy a swim in the hotel pool before checking out, the hotel provides towels so you don't have to travel home with wet ones you have brought.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hartley74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magalluf
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2013

We stayed here on Saturday night of Chester Rocks. The staff made us feel very welcome and one in particular went out of her way to help us. The rooms were clean and tidy and the breakfast was plentiful and enjoyable. We would definitely recommend this hotel and use it again.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tania W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmarthen, United Kingdom
1 review
Reviewed 22 June 2013

We stayed at the hotel for two nights for personal reasons. The hotel is close to the 'park and ride' so it is easy to go to Chester without taking the car.

The pool and fitness areas are a real plus point for our family with two girls who swim like fishes.

The down side was the dinner arrangements are let down by the billing. The food is good both at dinner and breakfast but there are not enough staff around to sort out problems. The bill was incorrect on both occasions, the second time it took nearly 45 minutes to sort out and in the end we had to leave it untill the morning and checkout. not good.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Chester South, responded to this review, 9 July 2013
Dear susan h,

Thank you for your review regarding your recent stay at Holiday Inn Chester South. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Chester South

Property: Holiday Inn Chester South
Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 44 Hotels in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Chester South 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Holiday Inn Chester South has 145 newly refurbished bedrooms, decorated to a high standard with new bathrooms. Standard twin and double rooms have walk in showers provided and family rooms and executive rooms have bathrooms with a bath and shower over. The modern Open Lobby Concept is a bright and vibrant place to catch with with colleagues, friends and families. Serving Starbucks Coffee with a grab and go sandwich selection, serving food all day. The hotel is all non smoking and is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo and Islands, Cheshire Oaks Outlet Village and Blue Planet Aquarium. The Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including standard, executive and accessible bedrooms. We have excellent range of facilities for both business and leisure travellers including kids stay & eat free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi, with trained staff to assist in your visit. ... more   less 
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Also Known As:
Holiday Inn Chester South Hotel Chester
Chester Holiday Inn
Holiday Inn Chester South Cheshire

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