This was a wonderful surprise and excellent value for money. Arrival and our first good service from Kellie, the name sticks apologies to all those whose name did not. We were allocated a studio room for our three night stay. A lovely rooms with a zipped together bed, not even, a little bit of a downer but hey its Christmas, a grand bathroom with Mercure's lovely complimentary gels and creams. A trip to Chester followed what a lovely surprise, a Christmas Eve service at the Cathedral what a wonderful setting for Christmas. Back to the hotel for Christmas Eve night, a bus party was in teh hotel but the all in meal was excellent, again with very attentive service and teh wine was not too bad either. The endearing bus driver of forementioned trip allowed us to join his coach into Chester for midnight mass. Christmas Day, this is where we need to make allowances - it is Christmas Day, we were to the end of breakfast so ought to endeavour to get down earlier, for the next two days. Spent Christmas walking the walls of Chester and had a drink at the Architect - good setting, nice ambiance and mine host was pleasant to two late arrivals on Christmas day , a litlle pricey?. Back to the hotel for our Christmas Gourmet Buffet, lunch at £60 was avoided a little too much in food and price, so we decided to make do with the Gormet buffet, I do not know who gave it the title but the buffet bit was correct, gourmet it was not. Sausage Rolls looked like they had come from the smart price range, the hot food was past its best and basic, bhajees and simosas were near to being burnt. The turkey rolls were tasty, as was teh salmon tarts but teh cheese and branson were more proper to a Working Mens Club not a four start hotel. The desert was a piece of cake and past there best profiteroles, many more were more disappointed than me, particularly my fiancee. Boxing Day at the nearby Cheshire Oaks designer village was OK, but not as gorgous as Chester. A trip to teh leisure cp,pex, fitness suite, pool, jacuzzi and sauna was very relaxing, very good facilities much better than Bristol. Evening Meal the same menu as Christmas Eve but with a totally opposite and disappointing outcome, teh disappointment assisted by the fifty minutes wait for the starter a glass of wine has compensation when the hotel was not busy was too little and too late and the impact on everything that followed was influenced, could not even amnage a sweet!. So a lovely stay with lots of disappointments but the bath, bedroom, lounge, lesisure faciites are great but the staff tried that little more than elsewhere to get Mercure out of the mire and to excellent. All staff were cheery, from the, reception, to the cleaning to the waiters etc. thank you. mercure it may eb Christmas but people have paid good money for a Gourmets buffet not something that British rail would have rejected.
- Official Description (provided by the hotel):
- Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more less
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- Also Known As:
- Ramada Chester
- Chester Ramada
- Mercure Chester Abbots Well Hotel Cheshire