Spa weekend was bought as a birthday presant as i am 6 months pregnant. I have never been so stressed, upset and disappointed. Everything was wrong. Booking(wrong as was double instead of twin , treatments booked then cancelled and coukd not rebook. Room (tiny , dirty and not as pictured). Service.. (none. Had to carry my case up and down lots of stairs pregnant with no offer of help, no apology for things being late dirty and inadequate). Cleanliness( curtains, carpets walls, chairs broken and dirty). .......i checked in and checked back out.......still awaiting refund promised by paul smith operations manager!
2* if its lucky
- Official Description (provided by the hotel):
- Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Chester
- Chester Ramada
- Mercure Chester Abbots Well Hotel Cheshire