We had an excellent weekend at this hotel, made extra special by the welcoming & helpful staff.
I like to think, that if you treat people fairly, they will do the same to you. so, you will always be rewarded if you are polite. The staff were most welcoming, Emma on reception who greeted was excellent, we were a little early, but she managed to find 2 rooms that were ready for occupation.
The rooms were roomy, very clean and just what we required.
We used the Spa facilities on two occassions, again, it was clean, well equiped and the staff were helpful.
What made the weekend so Special was one young man name Harry, HA, as we called him ( the RRY on his badge had been damaged in a washing accident ). We were on a special deal with the hotel, where we had dinner on our first night, which was excellent value. At the end of the evening as i was leaving the restaurant, I informed Ha, that our female companion was having her birthday the following morning and if he could put a note on her table to say so. We got up the following morning and went to the dinning room for breakfast, we were up before our friends, Ha would not let us go into the room as he was trying to prepare a table for us. We went to sit in the bar area. He came to us and apologiesed as he was trying to get some balloons and with it being a Sunday morning, no where was open. We told him it did not matter and there was no need to go to that extent. There was a nice note on the table.
When we had finished our breakfast, the staff suprised us by bringing out freshly baked cream chocolate eclairs iwth candles on, our friend Gills face was a picture. But, better still, it is my wife's birthday the following day & they did the same again for her, only this time we had cream filled chocolate muffins. I would higly recommend this hotel, the staff made it all so easy. Even the house keeper could not do enough for us when we had an issue with the TV. A Great Time was had by All
We will go back again.
- Official Description (provided by the hotel):
- Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more less
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- Also Known As:
- Ramada Chester
- Chester Ramada
- Mercure Chester Abbots Well Hotel Cheshire