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“Good location for Chester visit.”

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Mercure Chester Abbots Well Hotel
Ranked #26 of 44 Hotels in Chester
southport
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location for Chester visit.”
3 of 5 bubbles Reviewed 24 June 2014

We enjoyed our stay at this hotel but were disappointed in the small size of the room and even smaller bathroom.We did not eat in the restaurant but found a lovely place to eat, The Ring of Bells in the village of Christleton not far from the hotel.For breakfast we ate at Alfredos near the cathedral in Chester.

Room Tip: Do not choose Room 101 which is at the end of the ground floor corridor as the fire exit door is use...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cazSouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 26 June 2014
Dear Guest,

Thank you for your review on your recent visit to the hotel. We do hope to welcome you back again soon.

Regards

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,392 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
liverpool
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

The Mercure is a lovely hotel set in the countryside of Chester. Stayed over for two days and had a tthouroughly good time. This hotel is a credit to all who work in it. Head chef has a new menu which we tried. Cod and Parma ham half a roast chicken excellent. Harry the waiter Gareth in the bar making for a very pleasant experience. Cant wait to stay again in this brilliant hotel

Room Tip: Most of the rooms are good
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janice77Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 23 June 2014
Dear Guest,

Many thanks for your kind comments regarding your recent stay at the hotel. We hope to welcome to back again soon.

Regards

Chris Hull
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goa
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 20 June 2014 via mobile

Stayed with the hotel as we were booked on by globus..the hotel at first sight seemed fine but the rooms were really really hot and the staff on call could do nothing about it other than asking us to open the windows and not use the quilt...must say it does get rele hot sometimes and airconditioning is but needed...the breakfast was average...overall not so satisfactory stay..hope it improves

Stayed June 2014, travelled with friends
Helpful?
Thank Jonathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 23 June 2014
Dear Guest,

Many thanks for your review on your recent visit to the hotel. Although you did not enjoy your stay, I do hope that you enjoy the rest of your tour of the UK.

Regards

Chris Hull
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chester hotels

Holmfirth, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 15 June 2014

Stayed for one night with friends using 2 double rooms booked months in advance. The hotel is in a good location near the canal which you can walk along to the City Centre taking about 30 minutes. Modern hotel that was extremely busy as Chester Races were on and of course the night we stayed England V Italy. There was also a large private function in the hotel. Football was shown on a large TV but there was only one TV and no volume! It was rather crowded during the match but bar service was quick. Rooms were standard for this type of hotel and beds were very comfortable. All in all a good stay but we had tp pay £160 a room for B&B which I personally thought was far too expensive and realistically I would have preferred to have been paying about £80. Breakfast was buffet style and was very good.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kensemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 16 June 2014
Dear Guest,

Many thanks for your review on your recent stay at the hotel and your comments regarding our service. The price for a room at the weekend was driven significantly by the races being on. We like to operate as a hotel that offers great value for money and I must apologise that you did not feel this on this occasion.

Regards

Chris Hull
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland
Level Contributor
138 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 13 June 2014

I was booked into this hotel as I was attending a conference nearby. It is in a good location in relation to various motorways and the main route into North Wales. It is also convenient for a Park and Ride service into Chester. The staff were all helpful and friendly. The Studio room had a very comfortable bed and the bathroom was clean, with nice towels and a powerful shower. The layout of the room was a little strange - no wardrobe but a hanging rail and it was difficult to dry hair with a decent mirror and be able to sit down at the same time. The large mirror was against the door and immediately in front of the bathroom door. The hair dryer provided in the room was above the kettle and tea tray. There was no air con in the room. The Evening meal was pleasant but expensive ( if you had to pay) and drinks prices were extortionate. Breakfast buffet could have had a larger choice. The Fitness facilities were ok - a treadmill, cross trainer and some weights. The pool was small -ok for kids but not for swimming lengths and was in need of a revamp, cracked tiles and missing grouting. There was a steam room and sauna. An ok place to stay for a night.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank retracenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 16 June 2014
Dear Guest,

Many thanks for your review on your recent stay at the hotel. We do hope to welcome you back again soon.

Regards

Chris Hull
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolver
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 9 June 2014 via mobile

Have to disagree with previous comments regrading no lifts we were offered use of lift to our room
All staff very courteous and helpful
Lovely clean spacious quiet room very good breakfast (views across gardens at breakfast gorgeous)
Ideal situation for City Centre and Zoo also quite near Cheshire Oaks Spa facilities lovely after days shopping
Have stayed here before and will certainly return in future

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Mojean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review, 11 June 2014
Dear Guest,

Many thanks for your review; we do look forward to welcoming you back soon.

Regards

Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Chester Abbots Well Hotel

Property: Mercure Chester Abbots Well Hotel
Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#12 Luxury Hotel in Chester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 
Reservation Options:
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Also Known As:
Ramada Chester
Chester Ramada
Mercure Chester Abbots Well Hotel Cheshire

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