As a family we eat at Pizza Express fairly often, usually making use of Tesco vouchers. The food is good, it does light options (leggera) which are great, especially when bikini time is approaching! However, on the last few visits we have noticed that less staff are working, and that they seem to run out of things a lot. Today the restaurant was more than half full, and yet only 2 staff were serving for most of our visit. I cannot fault the staff, but however good they are they are not superheroes. This meant that drinks orders were forgotten, or it took longer for things to arrive (not food, that was fresh and piping hot), or that tables were left for a long while before somebody could clear them. They had also run out of larger bottles of sparkling water.
I have noticed the same issues in another branch nearby, where I have been told there is no pasta, or no cocktail sticks to use for olives etc etc. In my opinion, the management need to employ a few more staff and sort out their ordering. But the food is great!
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