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“Lovely hotel”

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Grosvenor Pulford Hotel & Spa
Ranked #7 of 44 Hotels in Chester
Certificate of Excellence
Liverpool UK
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Lovely hotel”
Reviewed 20 January 2013

Attended a wedding on the 19th, upgraded to executive suite, lovely room. Nice and warm, lovely patio doors leading to a terrace. Wedding was amazing, food was lovely. Night time buffet was beautiful. Lovely surroundings etc

  • Stayed January 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JillLiverpoolUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (343)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Warrington, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 January 2013

Stayed over for one night on Saturday 12th January 2013 for a friends wedding, we found the hotel as a whole to be well managed, everything was in place & ran smooth as silk, the wedding day went really well, all the staff worked well together. Great weekend. Thank you

  • Stayed January 2013, travelled as a couple
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    • Cleanliness
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Helpful?
3 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Notts
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 January 2013

We had planned to visit Chester zoo so thought we would try a hotel with spa to make a weekend of it.We ate in both the Nelson's bar and Ciros and thought both meals were good with a wide variety to choose from.
We used the pool and the spa and enjoyed both. The gardens are really well set out and a delight to walk round.
The room we were given was facing the gardens with a good view and not in the main hotel although still attached. I think when the hotel is holding weddings functions they tend to put non wedding guests in this part as it is quieter. The room was warm and clean but for the price that we paid we did think on the small side.

  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank Stanley14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 January 2013 via mobile

We got married here on 12th December 2012, we had a fantastic day and can't recommend the wedding packages highly enough.

The whole day went very smoothly and was managed by Alistair and Maurice, they got everyone (including me and my now wife) where they should be at the right time.

Food was fantastic and served hot for all 60 guests, they even made sure the children's food was served on cool plates so they could eat straightaway. The service was great during the meal as well, glasses topped up.

The venue was dressed by the Grosvenor staff and was fabulous, we added our own touches and looked amazing.

There were plenty of places inside and out for photos and the Christmas decorations really added to the atmosphere. The Japanese gardens at the back of the hotel were great as well.

Breakfast was really tasty and fresh, although the staff seemed a bit miserable and we had to ask for things rather than being attended.

Room was nice, didn't spend much time in there though. The view could have been better for a bridal suite, but we did upgrade to this room as it looked fantastic. However the view from the window was of the roof and air conditioning units. Luckily one of the bridesmaids saw the view and closed the curtains so we didn't see it till the morning.

Only other little gripe is that there was no dedicated room for the bride to get ready in as the bridal room wasn't ready, for the money we paid (although great value) we would have expected this.

Overall a fantastic place and well worth North West wedding venue of the year! We have so many great memories and photographs (www.celynnenphotography.co.uk) of the day.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asbotwoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Staffs
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 January 2013

This is our second visit to the Grosvenor Pulford having visited December 11 and December 12, for a last minute girlie shopping break.

The hotel is stunningly beautiful and at Christmas is truly magical, the hotel has a roaring log fire and the most beautiful Christmas decorations throughout the hotel making it really special.

The first time we visited we ate in Ciro's which was excellent with wonderful food and very friendly staff.
this time we ate in Nelson's bar and lounge where the food was just as good but more informal, there were several people on what looked like office Christmas parties and i think their opinions were the same as every plate seemed to be taken away clean !

The rooms are beautiful on the first visit we had one of the up graded rooms with a spiral staircase to the bedroom with views over the mountains covered in snow, this time we had a room on the ground floor by the conservatory which was just as lovely with patio doors leading to the gardens, however we were kept awake most of the night by a dog constantly baking in a room a few doors away.

We looked around the spa and indoor pool and they seemed to cater for lots of different treatments in a relaxing environment overlooking the tranquillity gardens, i would imagine during the summer the gardens would be stunning with a Japanese theme going on.

We are visiting the hotel on 11 February again for another girlie stay and are counting the days.!

  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
1 Thank Wyrleybart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2013

As I had not been too well recently, my husband and I decided a few days away being pampered would be a good idea. I looked at many potential destinations on the internet before finding the Grosvenor. It looked wonderful on 'paper' but the actual experience of staying there was even better! We arrived on Sunday 6th January and the Christmas decorations were still up. They were absolutely beautiful and made me feel like I was entering some sort of magical world! Our whole experience was good over the 3 night stay. The staff were great, as was the food and the room was comfortable and spotlessly clean. I had a couple of treatments in the spa and thoroughly enjoyed them. The whole atmosphere there is so relaxing. We purchased one of the incense burner boxes they have lit in the spa reception areas to try to recreate the atmosphere at home! Overall a wonderful experience which we definitely plan to repeat. Thank you to all the staff for such a wonderful stay.

Room Tip: We had a room with a spiral staircase leading up to the bedroom from a small lower floor sitting roo...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 January 2013

My husband and i stayed at the Grosvenor Pulford from 24th dec 2012 to 27th dec.
The hotel was beatifully decorated,it had a real Christmas feel,the room was lovely plenty of storage,with everything you would need and i am sure if there wasn't the hotel would try to provide it.
My husband used the Gym,and i the pool,again the attention to detail regarding the things you need,from shampoo to plastic hair caps,is provided,the pool was very good,it had lounge chairs around it,sauna Jacuzzi,a very pleasant experience.
The food was really good,and seemed to be constant! the only criticism we both had was that the Christmas day lunch we and a number of people said the same they would have liked it to have been served at the table,not to have to stand in a queue at the carvery,the food was lovely the whole ambience of the place was very festive, but the serving at the table would have made it better.
Would we go again.... you bet your life we would.
The drinks price in the Nelson bar were comparable to a city price,so not cheap but not too far over the top.

Room Tip: You can upgrade to a suite,but we had a double room,we found that more than adequate.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrswWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grosvenor Pulford Hotel & Spa

Property: Grosvenor Pulford Hotel & Spa
Address: Wrexham Road, Chester CH4 9DG, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#4 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#6 Luxury Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Official Description (provided by the hotel):
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 
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Also Known As:
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Grosvenor Pulford Hotel & Spa Chester, Cheshire

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