I booked 3 rooms in total for our stay on thursday 8th may,it was an overnight stay as we attended chester races(ladies day). I have been overwhelmed with the high level of customer service that this hotel provides,from the initial reservation by telephone,email replies etc.,. On arrival the reception staff (Michael and Hayley) were most helpful. The supervisor in the coffee bar and breakfast room, very friendly and helpful. The staff in nelsons bar......in fact everyone was fab..... Well done and thank you.........the rooms were immaculate,cant wait to go back ....
- Free Wifi
- Free Parking