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“Family Gathering”

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Grosvenor Pulford Hotel & Spa
Ranked #6 of 44 Hotels in Chester
Certificate of Excellence
Wales
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Family Gathering”
4 of 5 bubbles Reviewed 10 March 2010

Organised a family gathering for my wife's 'major' birthday. She and I stayed overnight and found the hotel very pleasant. There was a large wedding going on and a couple of 'hen' groups there but it was all quiet overnight. Food served was excellent although the starters would probably serve as a main course for some people. Staff were also excellent and service was very efficient. Booking in was a pleasant experience unlike some hotels I have stayed in.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blj1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (339)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
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  • Any
English first
greater lonfon
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 February 2010

Overall stay was very good. We stayed before and had a lovely time so returned but was slightly disappointed this time around. We were aware it is a hotel that holds lots of wedding parties, but that wasnt a problem before. This time around we had to complain one evening (we didnt want to be a party pooper), but the noise of children running up and down the corridors and screaming was too much to bare. Couldn't understand why the management didn't stop to think they should intervene rather than wait for someone to complain. Having said that, as soon as we did, the noise abruptly stopped. The next morning, we had breakfast (which is plentiful and very varied), but the manager seemed to be only interested in talking to the groom and not the rest of the residents.
The best part was the spa - it is to die for. Its sumptious, with all manor of treatments that you can imagine. It is truly bliss.

Don't go for peace and relaxation. Go for a treat in the spa, with plentiful food.

Stayed February 2010, travelled with family
Review collected in partnership with OctopusTravel

Helpful?
1 Thank petsypie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallasey
1 review
5 of 5 bubbles Reviewed 1 February 2010

We hosted our wedding at the Grosvenor Pulford and had the best service ever. The wedding planner was great, she was helpful with every question we had along the way, The room was dressed beautifully and the staff went out of their way to be friendly and helpful.
The bedroom was great, we hadone of the themed rooms with a huge bed and lovely bathroom, invluding robes and slippers. We couldn't manage much of our food onthe day some one of the staff plated some up and left it in our room for us.
We would recommend the hotel to anyone who wanted to have a romantci break as the grounds are beautiful, the spa looks great and the food was most enjoyable. We loved loved loved it!!

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theedeej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Widnes
1 review
5 of 5 bubbles Reviewed 31 January 2010

Just had a fab 2 nights at this hotel, staff very helpful and friendly, the hotel is warm and cosy, our room was spotless and decorated beautifully, we had an executive room ! Could not ffault the breakfast nor the food in Ciro's Restaurant which was excellent as weelas the service, best seabass I have ever had, will definately be returning ! It was like a 5* restaurant, unlike my experience two nights previous in the new Hilton Hotel, Liverpool which was awful! The pool and spa were most enjoyable, very relaxing, which is why we went, would recommend you give it a try !

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeetabixWidnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 30 January 2010

We came here for a leisurely weekend break, just to chill and have a mooch around Chester. The hotel is very easy to get to, about 5 miles from Chester, with a large car park adjacent.

The room was quite small but well equipped, and nicely furnished. Good powerful shower and nice range of toiletries. Downsides of the room were the cobwebs in one corner, dusty fan cover and stains on the duvet and walls. But minor niggles all the same.

The spa area is excellent. We only did the swim and jacuzzi but it was very nicely designed and laid out, the pool and jacuzzi were beautifully warm. There is also a steam room and spa and gym. Didn't bother with any spa treatments, but the whole area was very stylish.

There are two eating places. The brasserie only does a carvery on a sunday so we visited Nelson's bar which has a gastropub feel. The food was excellent, about £12-£15 for a main but good portions and delicious.

Helpful staff all round, friendly and efficient. We left feeling very relaxed and pleased with our choice.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MancMan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPrendergast
1 review
5 of 5 bubbles Reviewed 26 January 2010

Spent Christmas 2009 at the Grosvenor and what a joy it was. Beautifully decorated throughout, warm and cosy and the most friendly and helpful staff. We found minatures off Bells and Baileys, plus a small box of Thorntons Chocolates, in our room, and after 'complaining' that the Thorntons might not last long, were told that more could be made available!.

Food was delicicious and plenty of it, and the dining room table decorations and chairs complimented everything. I was all 'quality'.

Good evenig entertainment and lovely swimming pool with sauna and steam room.

Couldn't ask for more. Just go there!

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LPrendergastLingard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shipley
1 review
5 of 5 bubbles Reviewed 26 January 2010

That was my third visit to this hotel, twice previoulsy with my daughter. The relaxed quiet freindly atmosphere is heaven. With a pub, pub food or a lovely formal greek resaurant but isnt too formal all on site and the use of the spa you dont need to lgo anywhere else. The food is fabulous and breakfast has a great choice.

i have recommended this hotel to my frein, she has been and loved it too..

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louiseellis27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grosvenor Pulford Hotel & Spa

Property: Grosvenor Pulford Hotel & Spa
Address: Wrexham Road, Chester CH4 9DG, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#3 Spa Hotel in Chester
#5 Luxury Hotel in Chester
#5 Romantic Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Official Description (provided by the hotel):
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 
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Also Known As:
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Grosvenor Pulford Hotel & Spa Chester, Cheshire

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