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Reviewed 3 December 2018 via mobile

My Retirement Lunch was held in the Belgrave Suite at the Grosvenor Pulford Hotel yesterday & was absolutely amazing. Everything, from the decoration of the room to the attendance of the staff, to the delicious food, was lovely & enjoyed by all 40 of us present
It certainly was a day to remember. Thanks must go to Ben & his team whose attendance at the meal was second to none, but very special thanks must go to Nia Roston the Events Manager. Yesterday was the second event which Nia has organised for me & nothing was too much trouble for her - she truly is a gem & an asset to the company and I am extremely grateful to her (I'm looking forward to the next time I have something to celebrate!) Ruth Cooke

Date of stay: December 2018
Trip type: Travelled with friends
1  Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2018 via mobile

Went with work colleagues for a Xmas gathering, well, to say the palm staff in charge was rude is an understatement! I was a woman on her own looking for my colleagues and he was rude and abrupt! Dismissing me! My colleagues were in there, thankfully the lady on reception came with me and helped. The service was slow and staff abrupt when taking our orders. We say and heard senior staff shouting at junior staff on 3 occasions!! A horrible atmosphere for a Xmas meal. Senior staff need a lesson on how to manage staff and stress and stop being such bullies!! Won’t ever recommend this place it’s just a beautiful venue with senior staff that ruin it.

Date of stay: December 2018
Trip type: Travelled with friends
2  Thank Phyllis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2018 via mobile

Works Christmas party last night...we were all impressed with the overal Christmas feel of the grosvenor suite, the food was served efficiently with no one waiting for their meals...the photo booth was good and went down very well..the entertainment was excellent good fun along with a great Freddie Mercury tribute...overall a brilliant night with lots of dancing..thanks to all the staff who got in the spirit to make it a great night.

Date of stay: December 2018
Trip type: Travelled with friends
Thank 867Gwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2018

Awful
Many people sent their food back due to it being stone cold
Cheese cake horrible
Even worst being told you had to go in the bar for the coffee after meal
Queue up to have stale coffee served out of a flask
Yes out of a flask

Date of stay: December 2018
Trip type: Travelled on business
2  Thank Holidaymakers021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2018 via mobile

Cold Turkey, literally! Here with friends for a ‘Christmas Do’. Food was quite simply abysmal! Dodgy pate, leathery and cold Turkey, poor pudding!

If this was a school report it would be very definitely ‘could do better!!

Date of stay: November 2018
Trip type: Travelled with friends
3  Thank Bradpitt9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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