I booked the romantic package for my wife's birthday. I had done some research and this place sounded like just the right place for a relaxing weekend in a luxurious 4* hotel.
The location is lovely and easy to find. When we arrived I was a little disappointed as although the building looks nice I wasn't sure where the entrance was as the main doors are to the pub. The second entrance was to the wedding suite, trying to find the entrance did give us chance to see the lovely grounds and there was a wedding on. Looks like a good venue and the real Swan sat on the red carpet was a nice sight.
I eventually found the entrance to the hotel reception.
In the entrance you are met by a leaking fountain which gave off a bit of an 'odour' of stale water. The reception staff were friendly and welcoming and gave us all the info that we needed.
It took us a while to find our room down a rabbit warren of narrow corridors. Throughout our stay we were bumping in to other guests that were also struggling in navigating the corridors to and from their rooms. (It was actually fun getting lost and all corridors seemed to eventually lead to the right place)
Upon entering our room we found a metal staircase leading up to a small bedroom with low ceilings and bathroom area. This was a quirky arrangement that made for a different stay, although I did note that the downstairs area consisted of a small room with only one chair and a coffee table (and the wardrobe). I personally think they coulfd make this area much more functional with at least two chairs and a small TV or music.
My wife was happy enough with the champagne and chocolates that were of an excellent quality.
I had a quick look through the hotel manual to find a dead earwig in the room service menu. (got rid before my wife found it). Bed was comfy and bathroom was modern and clean with nice soaps and bathroom supplies.
I used the gym while my wife relaxed in the bath with her choccies and champagne. The gym and pool were really good, and the spa centre looked fantastic.
We ate at Ciro's, the food was excellent and the waitress was really nice, however we did wait nearly 40 minutes for our drinks (never mind the starter). the decor is tired and fake looking with a greco/italian theme. Although the food really was excellent I did feel that it wasn't exactly value for money as it was very expensive. I did regret not eating in the gastro pub instead.
Slept well in the comfy bed, room was a bit hot and the church bells woke me up but still a pretty comfortable nights sleep. We opted for breakfast in bed which was nice but it was a challenge getting the tray up the metal staircase without dropping the lot!
All in all - not a bad stay but a little bit expensive for the standard offered.
Quaint and quirky but I don't think we'll be back.
(I won't go in to the paranormal experience that my wife experienced in the night! - I'm blaming the champagne)
- Official Description (provided by the hotel):
- The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more less
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- Also Known As:
- Grosvenor Pulford Hotel Chester
- Grosvenor Pulford Hotel And Spa
- Grosvenor Pulford Chester
- Hotel Grosvenor Pulford
- Grosvenor Pulford Hotel & Spa Chester, Cheshire